"This is the second time we have travelled with Expert Africa after our honeymoon in 2013, and on both occasions they have been superb (we never got round to doing the feedback on that first trip - sorry....).

Claire was very efficient and super-helpful with advice in response to our requests in terms of dates and locations, and her advice in terms of re-balancing the number of days we spent in different parts of the country proved to be spot-on.

Remote support for when things went slightly wrong - when our flight to Cape Town was very delayed - was great: on contacting Expert Africa, they were immediately able to re-schedule our transfer from the airport to our hotel.

South Africa - the second time we have visited, although the first was very briefly in a very wet August - was fantastic. At no point did we have any security concerns; the roads, admittedly generally between major population centres, were excellent; and the holiday experience itself was straightforward and relaxing, whilst encompassing some wonderfully special moments that will always live with us.

We now find ourselves as an informal local branch of the SA Tourist Board, so much do we rave about the country to friends and family!

Overall experience; trip as a whole:

You were superb - I can't really think of anything.

Thank you so much, and especially to Claire for making it all possible.

Happy New Year!" Read full review: 13 nights in Africa; 11 on a South Africa trip

"We had a lovely time and hope to visit Tanzania, South Africa again and the 2 remaining Ker and Downey lodges.

That’s Shindi and the 1 in the Kalahari.

Suggestions to help us improve our trips or our service:

Got there in the end with feedback....no suggestions- top class.

Lucy was excellent and gave us great options and in the end delivered with her choices and interpreted our expectations well." Read full review: 15 nights in Africa; 8 on a Botswana safari

"- we had an amazing time

- saw lots of animals and wild life - safari, whales, penguins

- we had a lot of weather too - fire in Cape Town, snow just outside Cape Town, fog and rain in Kwandwe & Plett, stromy winds in Hermanus, but we also had some sunny days

Suggestions to help us improve our trips or our service:

- we like to book with specialist companies, travel agents that are specialist in a region or country

- we very much enjoyed our face to face meeting with Tracy and she put a very nice trip together

- we missed a bit the option of having a day planned out at Plettenberg or Cape Town for example, but we got all the information so that we can plan our days" Read full review: 14 nights in Africa; 11 on a South Africa trip

"We had a perfect holiday.

The hotels were all very good, the people are lovely and so pleasant. Getting around was very easy.

We absolutely loved South Africa, there is so much to see and do. Cage diving with the sharks, whale watching and the safari where fun.

We will be back." Read full review: 13 nights in Africa; 13 on a South Africa trip

"Our whole trip was magnificent. Cape Town was busy with so much to see and do; we visited District Six Museum, the Planetarium, Slave Lodge, Heart of Cape Town museum [home to Dr Christian Barnard's first heart transplant]; the Cape Peninsula -Cape Point, Boulders Beach, did the Chapmans Peak Drive, V and A Waterfront and of course Robben Island, Table Mountain, Signal Hill and the stunning Kirstenbosch Gardens. We also spent a day driving to the West Coast National Park to see the wild spring flowers- truly incredible scenery.

At our time in Franschoek we visited Paarl, the motor museum and the very pretty town of Stellenbosch visiting the village museum. En route to Hermanus, we stopped at the beautiful Vergelden Winery with lovely grounds and buildings and enjoyed an incredible lunch in the sunshine. We saw whales on our walking tour in Hermanus and visited three lovely wineries each with a different character.

We saw an incredible array of wildlife in Bostwana and our stay at Muchenje was truly a dream come true.

At Victoria Falls, we did a falls tour, had a helicopter flight over the area and did a bridge history tour. On our last afternoon we took 'high tea' at the Victoria Falls Hotel and admired the stunning view and interiors of the hotel. This was coupled with bonus wildlife sightings at our hotel the Victoria Fallls Safari Lodge.

Thank you to Tracy Lederer who worked so hard to tailor the holiday to our requirements - it was truly a trip of a lifetime and one we shall always remember - along with our month long trip to Namibia [also organised by Tracy] back in 2010!

Suggestions to help us improve our trips or our service:
None; everything was wonderful - thank you." Read full review: 17 nights in Africa; 10 on a South Africa trip

"Lucy organized our trip for us. She is so easy to work with & very responsive to emails. The trip went flawlessly. We used Expert Africa to organize a trip to Zambia/Malawi for us 2 yrs ago & will be asking them to help us with a possible trip to Namibia next year!" Read full review: 12 nights in Africa; 4 on a Malawi trip

"We had a lot of things we knew we really wanted to do but the additions recommended by Expert Africa really added to the holiday.

Suggestions to help us improve our trips or our service
Proper maps for Capetown area. Update restaurant info etc and make this more personal rather than general travel agent type reviews.
Wilderness safaris in Namibia were fantastic. So helpful at the airport including dealing with all the car hire for us. Really excellent ground agents.

We have been using Expert Africa since 2002 on and off and we keep on coming back even though we know pretty much what we want to do on our trips. We use you because you add to our holiday and make good suggestions and you are good value for money and give us the back up it's comforting to have whilst we are away." Read full review: 30 nights in Africa; 13 on a Namibia trip

"Enjoyable" Read full review: 15 nights in Africa; 14 on a South Africa trip

"We really enjoyed our holiday and are very pleased we used your expertise to plan it. Already looking forward to our next trip to South Africa." Read full review: 12 nights in Africa; 12 on a South Africa trip

"Excellent. We booked late but Claire did as well as ever with accommodating our traveling wishes. Thank you" Read full review: 13 nights in Africa; 9 on a South Africa trip