"As we have come to expect, the planning, booking and reservation process with Lucy was deceptively easy - for us.

We got exactly the holiday, the places and the dates we wanted. No hiccups, no poor advice and the whole exercise worked just as we wanted. We have lost count of the holidays Expert Africa have managed for us over 16 years but the record is impressive and we would not dream of going anywhere else for our Africa bookings. Thank you all, it is always a pleasure.

Once again we were able to meet Lucy for a drink(s) on our last evening at The Cape Grace - thank you again but next time it is our shout.

Suggestions to help us improve our trips or our service:

No, the formula works wonderfully well. Don't fix it!" Read full review: 12 nights in Africa; 12 on a South Africa trip

"Overall an excellent trip which showed off the diversity of Namibia

The only aspect of the trip that was poor was Windhoek airport - a disaster area with no concept of care for travellers - particularly immigration Not a good advertisement to encourage travellers!" Read full review: 27 nights in Africa; 20 on a Namibia trip

"Another very successful trip to Africa. It was all a very interesting experience but it was so different from the Africa of further north with which we are very familiar.

We enjoyed everything, but the one thing that stands out is the charm, the efficiency and the helpfulness of all the staff everywhere. Well done South Africa! Come here and teach us a lesson.

Suggestions to help us improve our trips or our service:

well done Tracy keep up the good work !" Read full review: 31 nights in Africa; 21 on a South Africa trip

"It was special from the moment we crossed the border from South Africa, where we saw a total of seven people at the border crossing each with a form or a clip board, but they were all lovely.

With hindsight we are very pleased that we started in the south and not in Windhoek because we think it gave us a better perspective of the country. Once we had crossed the border and were driving north the traffic was almost non existent and the scenery beautiful. You need to blank out worrying about being nowhere near a doctor and how long it would take to get to hospital if you had to.

The variety in Namibia is staggering. Fish River Canyon - the second largest in the world, and we had it pretty much to ourselves. The bizarre Helmeringhausen Hotel. Sossusvlei and its 3-400 metre sand dunes. Mile after mile of desert. The Germanic Swakopmund and Walvis Bay in the middle of nowhere. The spooky skeleton coast, and a long drive through the desert up to mountainous Damaraland and the lovey camps. Then on to Etosha where we saw everything except leopard, and after that driving south to Windhoek through the much more heavily populated and industrialised side of the country.

We would love to go back before it becomes too popular." Read full review: 33 nights in Africa; 18 on a Namibia trip

"We had a great time. It was expensive but that is obviously what we paid for!" Read full review: 17 nights in Africa; 15 on a South Africa trip

"We had a great time. We had some really good experiences, had some great views and met some lovely people. Everyone was really helpful and pleased that we were visiting their country, both in South Africa and Namibia.

We had hoped to see the spring flowers in Namaqualand, but realised before we arrived that the drought would mean it unlikely. We saw a few, which was lovely but also did more walking than we might have done and found other things to do which we really enjoyed.

Highlights of the trip were Twee Rivieren at Kgalagadi Transfrontier Park, Fish River Canyon, Kolmanskop (outside Luderitz), Augrabies Falls and the Eagle's Nest at Aus.

Thanks to Tracy for the original inspiration and Claire for making it happen." Read full review: 23 nights in Africa; 13 on a South Africa trip

"We had a wonderful holiday in Southern Africa. There are so many memories- we tried to name our 'top 10 best moments' but it was impossible as each day offered something new and exciting. We will definitely be back to this lovely part of the world before too long.

Thank you to Tracy Lederer for her advice and organisation - everything ran very smoothly and exceeded our expectations." Read full review: 28 nights in Africa; 15 on a Namibia trip

"This was our 21st trip with EA and, yet again, we were well served by our favourite agent.

We had hoped for a better flower season but, booking relatively early because of our need to spend some time in Cape Town, we had to take our chances. At least the variable weather at that time of year was kind to us. And we did see flowers aplenty in West Coast National Park; and we did find a good range of birdlife.

In short this was a very worthwhile trip not only in its own right but also as a scouting mission for a return." Read full review: 7 nights in Africa; 5 on a South Africa trip

"Excellent. We booked late but Claire did as well as ever with accommodating our traveling wishes. Thank you" Read full review: 13 nights in Africa; 9 on a South Africa trip

"Once again, Tracy came up trumps! We had been spoiled on our previous trip, to Zambia and Namibia, and weren't expecting to be quite so blown away this time - but we were, thanks to the sheer variety of the package that Tracy put together for us. From our safari experience at Kwandwe, to the opulence of the Vineyard Hotel in Cape Town, we were stunned by the quality of accommodation and service we encountered throughout our trip. Thank you so much, Tracy!

We loved South Africa, and very much look forward to returning there in the near future.

Suggestions to help us improve our trips or our service

None at all - our experience with Expert Africa has been just what we wanted, and we know we can trust you to put together the ideal holiday experience to suit our requirements. We look forward to our next trip with you!" Read full review: 21 nights in Africa; 21 on a South Africa trip