Reviews of safaris to Okonjima Nature Reserve

"All comments have been made. With regards to my comments on the car hire I realise that that was by far the most common vehicle but maybe you travel agents should put a bit of pressure on them to look at alternative types. If we had had 4 people in the vehicle then their luggage would have been severely damaged by sliding around and being covered in dirt. At the very least there should have been straps provided to hold things in place.

We were very impressed with Wilderness Safaris. As I mentioned they came with us to the car hire place and out to the vehicle and helped us sort both the paperwork and the vehicle checks.
At the end they then took us through the express check in desk thus avoiding a lengthy queue. Excellent service.

All in all a very good trip, even if a little tiring and stressful at times with the driving (but we didn't get a puncture). Frankly I am amazed that you even recommend a standard two wheel drive car over those roads. We saw virtually no other cars like that.

Its an interesting point but you don't actually need the 4WD facility but you do need the ground clearance and chunky wheels/tyres.

Finally thank you for organising the trip, everything worked fine." Read full review: 19 nights in Africa; 17 on a Namibia trip

"The whole trip was superb. No hassle, very friendly, very easy. We found Namibians to be very friendly, helpful and talkative. We would readily return to any of the sites that we stayed at. We are mainly wildlife enthusiasts, I have worked in Nature Conservation in UK and many other countries for more than 20yrs and Namibia was wonderful for the wildlife, landscapes and in the ease of travelling.

Our one issue was in booking the accommodation in that we would ideally have liked to have stayed in Etosha for more nights including Okaukuejo (maybe 1 Namutoni, 2 Halai and 3 Okaukuejo. Our initial queries directly to the camps came back saying there was no availability. The initial itinerary from Expert Africa had 1 night at Halali and on asking again we got two nights. Was the difficulty in us not trying to secure accommodation early enough in advance of our planned trip? If so how much notice is needed to book accommodation and expect to get into the Etosha Camps that we would like?

My experience of Expert Africa was very good. I felt that we were very well supported and that if there had been any difficulties we would had a lot of help. We are all experienced travelers in our group (even my 11yr old) so I think we know what to expect and are pretty independent and prepared but the assistance for Expert Africa has been very good indeed and I would readily recommend you to friends and colleagues

Suggestions to help us improve our trips or our service:

Just going back to my earlier query about the booking of certain camps in Etosha, some clarity on why places that had not had availability then did have and some guidance on how long in advance to plan if your main aim is to stay within the park as much as possible." Read full review: 10 nights in Africa; 8 on a Namibia trip

"." Read full review: 11 nights in Africa; 11 on a Namibia trip

"We enjoyed working with Liz and Expert Africa. We have not met in person, but she managed to understand perfectly what we were looking for. I would definitely contact her again if we return to Africa

The Wilderness staff at the airport, both on arrival and departure were very welcoming and helpful,

Suggestions to help us improve our trips or our service:

We really enjoyed the trip. Thank you." Read full review: 18 nights in Africa; 18 on a Namibia trip

"IT WAS ALL I WANTED. I loved every moment of it.

It strarted with Sabina Hekandjo. She is the one who made it happen. I am very gratefull that she has patience with me and with her knowlegde. Because of that I had a splendid time. Thank you!!

Suggestions to help us improve our trips or our service:

No, because the way your company is acting is something I never have witnessed before." Read full review: 13 nights in Africa; 13 on a Namibia trip

"As usual, Expert Africa provided us with all we required - a great holiday and experience!" Read full review: 15 nights in Africa; 11 on a Namibia trip

"This was mainly a practice run for a trip with our grandson when he is old enough. We will be back.

Sabina dealt with the final days prior to our trip, but it was Martha who made all the arrangements so we cannot really comment about Sabina." Read full review: 19 nights in Africa; 17 on a Namibia trip

"Namibia is a great country to visit. We enjoyed it all, and always felt welcomed.

Early June seemed to be a good time to go, with plenty of wildlife to be seen and the weather cooling down.

We would love to go back." Read full review: 13 nights in Africa; 13 on a Namibia trip

"We had a wonderful trip. It was a great adventure and a truly memorable experience. We loved the country - magnificent scenery, lovely people, gorgeous sun rise and sunsets, delicious food and wonderful wildlife.

The staff at Wilderness Safari's were really helpful at the beginning when we had a problem." Read full review: 18 nights in Africa; 18 on a Namibia trip

"This trip was fabulous. We were knocked out by the diversity and beauty of the scenery.

Friendliness of the people, and the high levels of service.

Suggestions to help us improve our trips or our service:

A lot of companies are perfect when everything is running smoothly and one only finds out their failings when things go wrong.

Expert Africa and your team were compassionate and caring when because of my husbands death I wasn't sure if I would be able to or wanted to take the trip. When we had problems in Windhoek constructive help was offered quickly from Chris and enabled us to rationalize the event and not allow it to either colour our view of the country or it's people.

On that note it is hard for me to see how you could improve." Read full review: 18 nights in Africa; 18 on a Namibia trip