Reviews of Latitude 13
Wildlife sightings and reviews
11 independent comments and wildlife information from our travellers who have visited Latitude 13 and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Mr B
Hertfordshire
"Disappointing"
1 night Arrived 18 Dec 2016
"You will be aware we have experienced problems with this hotel regarding a refund on the original booking made and the price we had to pay for our 1 night stay.
This hotel claims the rooms are 'boutique' style but in reality the room (Garden suite 3) is a poor example of how not to equip a concrete box; very subdued lighting (one ceiling light was not working which did not assist) very dark décor, no shelves by the large sink so no where but the floor to place our 'wet packs', and an unguarded drop from the main area to the floor below.
Although the restaurant staff were helpful and the food reasonable (our bill including drinks was ÂŁ61) the receptionist was less so and although I requested the bill to be converted to $ so I could at least get some idea of the room cost she was not able to do this in the short time we had before being collected to go to the airport. Consequently I find from my credit card statement the room charge was ÂŁ220.60 which is far more than originally quoted and indeed shown on their website which I checked before arriving.
Would not stay here again." See all these reviews: 7n in Kenya; 5n in Zambia; 5n in Malawi
This hotel claims the rooms are 'boutique' style but in reality the room (Garden suite 3) is a poor example of how not to equip a concrete box; very subdued lighting (one ceiling light was not working which did not assist) very dark décor, no shelves by the large sink so no where but the floor to place our 'wet packs', and an unguarded drop from the main area to the floor below.
Although the restaurant staff were helpful and the food reasonable (our bill including drinks was ÂŁ61) the receptionist was less so and although I requested the bill to be converted to $ so I could at least get some idea of the room cost she was not able to do this in the short time we had before being collected to go to the airport. Consequently I find from my credit card statement the room charge was ÂŁ220.60 which is far more than originally quoted and indeed shown on their website which I checked before arriving.
Would not stay here again." See all these reviews: 7n in Kenya; 5n in Zambia; 5n in Malawi
Experience Report
Overall Rating:
Poor
Location:
Good
Service:
Poor
Rooms:
Poor
Food:
Average
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Heuglins Guest House
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