Botswana: reviews from our travellers

"The trip was varied and gave us a good impression of Namibia and Botswana. Absolute highlights were times spent with Bruno Nebe, the Bushmen , and the excellentt Khowarib lodge." Read full review: 14 nights in Africa; 12 on a Namibia trip

"Our trip was the trip of a lifetime. It more than met all of our expectations, and it was like a dream - a good one. In looking back at the whole thing, everything went almost flawlessly. We did not miss any flights, we were always expected when we arrived, and we felt that our needs were always being met. The items mentioned on the previous items [Ed: see individual reviews, below] did not detract from the magic of the trip, and we never missed any game drives. As I commented to my wife, we never felt bored at any time.

The agent from Wilderness Air who met us at the Maun airport (both times) was extremely helpful and professional. His help was almost essential to our transfer there; he really has to know what he's doing at that airport, which is somewhat chaotic.

On the other hand, we were somewhat confused when we arrived in Johannesburg on the flight from London. They gave instructions towards the end of the flight about whether to go to the transit line, etc. Since we had not checked our bags through, we had to just go through passport control and customs as if we were just going to Johannesburg. We figured it out, and got into the main terminal. Then, we were somewhat clueless about where to go next. A porter came up to us, and asked us where we needed to go. Although we are always cautious about being in unfamiliar airports in other countries, he took us to the right counter for Air Botswana, and we got checked in on time, and to our departure gate. It would have been difficult for us to find the right counter - it was at the very end of many closed counters.

I would recommend that, if possible, some more detailed instructions should be given for navigating the Johannesburg airport. It all went OK, but it was a bit tense. We did better on the way back. The lines were long, but we had plenty of time. Substantial layovers are well advised.

I did check my records. When I went to Botswana, including the Okavango Delta in 1991, the tour operator was Wilderness Safaris. And that was a wonderful trip, too, although the facilities were a lot more primitive.

Suggestions to help us improve our trips or our service:

Your organization did a first-rate job organizing our trip. Although we had no experience with you, I would highly recommend you services. Ms. Adye was excellent." Read full review: 8 nights in Africa; 8 on a Botswana safari

"I initially used the Bradt guide to research our holiday and then selected Expert Africa from a shortlist of 3 companies -all of which had been given the same brief.

This meant I'd felt we had made good choices for our first trip to Botswana and others commented on what a good balance it was.

So the advice we received ensured we had a very good trip which exceeded expectaions which were alreay high.

Suggestions to help us improve our trips or our service:

I cannot fault the help and advice given by Lucy Copson and Nick Hobbs - nothing was too much trouble and they really made every effort to meet my initila brief and provide alternative options.

Although i didnt choose Africa Travel Resource to book my holiday I did like the ranking system they used, which enabled us to refine our choices and keep within budget. Perhaps something like this would be a useful addition to your site." Read full review: 12 nights in Africa; 11 on a Botswana safari

"We had an absolutely fantastic time. Nick (with additional help from Lucy in his absence) organised a superb trip for us at very short notice.

We are fairly experienced Africa travellers so we knew what we looking for and we got exactly what we asked for in terms of variety of environments and expert guiding etc (despite understandable limitations on camp availability caused by the very short lead-in/booking time).

I felt Nick quickly understood our objectives (specifically in terms of photographic opportunities, but also in terms of camp ambiance etc) and was very efficient in terms of putting options to us and getting confirmations etc.

Suggestions to help us improve our trips or our service:

Not particularly. I was very impressed with the service we received and would be very happy to book again with Expert Africa !" Read full review: 10 nights in Africa; 9 on a Botswana safari

"Absolutely wonderful! Botswana feels so much wilder than the other places we have been to on safari in South Africa. For me, the sense of remoteness and being so far away and cut off from every-day life, was a refreshing experience. Everyone we met in the camps was warm, friendly and very helpful. We were very pleased with all the Kwando Camps we visited and the following general comments apply to all the camps.

I was interested to know about policies on waste, water supply and energy use and it seems that the camps are keen to do all they can to minimise their impact. The solar water heaters are Lebala and Lagoon were particularly good. Considering how remote the camps are, the facilities are fantastic. There are no electric points in any rooms for charging camera batteries, etc., but this is not a problem as the staff will charge any batteries or gadgets during the day. You just need to make sure you have spare batteries, and since there are many chargers and batteries from other guests, (especially for Canon and Nikon), I took a waterproof pen and marked our initials on our chargers and batteries.

Since all camps follow a similar daily routine, it's very easy to get used to. All the camps are very flexible on the duration of game drives. If game viewing was going well, then vehicles tended to stay out longer, rather than sticking to fixed meal times. The food in general was good and the home baked breads, cakes, quiches and pies for afternoon tea were excellent.

It was difficult to separate out any individuals who were particularly good or helpful as all guides, trackers and camp staff were so pleasant, helpful and informative. All of our guides were very knowledgeable and enthusiastic. It was great to sit and talk to staff who had grown up in the delta and were to talk about their old way of life, before their families were moved to villages.

The weather in June can be very cold, so it's best to take lots of layers. Thermals would be very good. I was really glad that we took our warm duvet jackets, which are very light and compressible to pack in the luggage and many other guests commented that they wished they had similar! It was beautiful and warm during the middle of the day, but the temperatures soon dropped after sunset. It was particularly cold first thing in the morning and some camps provided a hot water bottle (as well as the usual blankets), which made things much more comfortable.

It may have taken four flights just to get to the first camp, but it was certainly worth the long journey and we'd love to go back as soon as we can.

Suggestions to help us improve our trips or our service:

I'm always paranoid about our luggage not arriving with us, especially when on a trip with a complicated itinery. The last few times we have been away on such a trip, I have made special luggage labels, which hopefully would give it chance to catch up with us, if it was delayed. I typed up a very small version of our itinery, with passenger surname name, dates and flight numbers, destinations, names of camps, with Kwando Safaris contact number in Botswana and my mobile number. (It is possible to get all this in). I printed all this onto a credit card size piece of paper and laminated them with some special luggage labels I found on the internet. They were really durable and a least gave me some confidence that we may see it again ! The format is quite simple to copy. I thought that it would be a valuable service (although very cheap and easy to do), if Expert Africa could provide such labels for customers. You could put the Expert Africa logo on the back. Please let me know if you would like to see an example of the label I did for our trip." Read full review: 9 nights in Africa; 8 on a Botswana safari

"It was amazing !!! 6 weeks travelling through Africa with a 6 year old child is not everyone's ideal holiday but due to the perfect recommendations given by Maruska and the closeness with which she worked with my husband ensured we had a relatively hassle free, stress free, safe journey.

The travel book was also a great guide as it was up to date and relevant

We would (and have ) fully recommended your company and specifically Maruska to everyone we met !

Suggestions to help us improve our trips or our service:
None that we can think of" Read full review: 46 nights in Africa; 20 on a Namibia trip

"The holiday of a life time. the trip was wonderful and even though our itinary was quite complex it all went like clockwork. No hitches . Lucy put together a great programme abd gave us some very valuable advice ." Read full review: 18 nights in Africa; 8 on a Botswana safari

"This was a trip of a lifetime, and it was even better than I imagined it would be. The arrangements worked perfectly and we can't wait to go back!!

Suggestions to help us improve our trips or our service:
The advice was very helpful and the trip was fabulous. It would have helped to be reminded that it gets cold throughout the evening and night, so we could have used more warm clothing not just in the AM but for the evening and sleeping!" Read full review: 10 nights in Africa; 7 on a Botswana safari

"Trip was great. I'm still trying to reduce my 2,500 images to something more manageable!

Game viewing was great and the cold mornings and evenings meant that mossies were less of a problem than we expected. The two Wilderness camps (Duma Tau and Litlle Vumburu) were far better than Chobe Safari Lodge for atmosphere and the 'safari experience' as well as the food and the atention to detail." Read full review: 16 nights in Africa; 9 on a Botswana safari

"A fantastic experience with excellent service and hospitality everywhere we went. We couldn't really hope to have had a better trip.

Suggestions to help us improve our trips or our service:

Very comprehensive feedback which was good.

An easy company to book with, everything was delivered as advertised or better than expected" Read full review: 14 nights in Africa; 7 on a Botswana safari