Reviews of safaris to North-west Kalahari & Panhandle
81 holiday reviews from our travellers of holidays which include North-west Kalahari.
"Namibia and Botswana 2017"
No hiccups with bookings thanks very much Maruska" Read full review: 32 nights in Africa; 23 on a Namibia trip
"Fabulous holiday"
When we lost documents Expert Africa and the staff at Lianshula showed amazingly professionalism.
A true test of a good business is how they deal with their clients in a crisis. From our experience any one travelling with Expert Africa can be assured of a great holiday and if any incident / accident occurs they have the knowledge and contacts to turn a crisis into a great story. The perfect company with which to have " safe adventures " 🤗" Read full review: 17 nights in Africa; 17 on a Namibia trip
"Kalahari and Caprivi trip"
All arrangements went smoothly and we appreciated the advice on how to deal with roadblocks and the crossing into Botswana and back,
One of our objectives was to hike as much as possible. As it turned out, only Waterberg Wilderness Lodge and Erongo Wilderness Lodge offered enough opportunities for a day or two of walking but we realize that was the maximum feasible within the parameters we set ourselves.." Read full review: 16 nights in Africa; 12 on a Namibia trip
"Our month in Namibia/Botswana"
"honeymoon of our dreams"
Suggestions to help us improve our trips or our service:
The one thing I wished for over and over on the trip was a bit more slack in the plans. There were towns I would have liked to explore, and people I'd have loved to get to know, but we really did not have time. I don't remember it being an option to add in extra time in places, but this would have made the trip more enjoyable for me.
Also, an ATM map and a tip guide would be helpful. But overall, we were very pleased, so thank you." Read full review: 15 nights in Africa; 10 on a Namibia trip
"November trip to Namibia and Botswana"
Namibia and Botswana are beautiful countries.
We hope to go again and would certainly use Expert Africa." Read full review: 20 nights in Africa; 16 on a Namibia trip
"My Nov 2016 trip"
Our initial delay was out of Expert Africa's control.
However, the help provided by Tracy was excellent - starting with late night texts and emails then further phone calls. She arranged alternative accommodation and kept us informed.
Wilderness Safari staff at Windhoek airport, especially Priscilla, were exceptionally helpful in dealing with our car hire problems, then escorting us to our accomodation in Windhoek - Bidvest delayed us so long that it was dark before we left the airport.
Priscilla then ensured that our late arriving luggage was sent on to us." Read full review: 19 nights in Africa; 11 on a Namibia trip
"Overall feedback"
Only two small comments:
1. there was a chap from Wilderness Safaris at Windhoek airport to meet & greet us. This has never happened before, so we walked straight past him. I hope he wasn't offended, but there was nothing from Expert Africa to say that we were being met at the airport. Bit of a surprise.
2. Wild Horizons transfers. Perfect and on-time for each occasion. The problem was communication. We we not given a pick-up time for the transfer to Livingstone Airport. Our previous driver said we would be contacted and informed 24 hours before pick-up. We were not contacted, and none of the telephone numbers given in Zimbabwe was contactable either from a mobile or the hotel's phones. I even tried sending a text, but there was no reply. In the end we had to ask the Avani concierge to phone Wild Horizons local office in Zambia. If Wild Horizons has a local office, why give travellers lots of numbers in Zimbabwe ? (none of which seem to work)." Read full review: 14 nights in Africa; 8 on a Namibia trip
"Our African Adventure"
Sabina had given us a great itinerary and set of accommodation, with sound advice about distances and what to see. In retrospect we would not have spent two nights at Camp Kwando, but more in the panhandle. However, we thoroughly enjoyed our visit and would love to do it again.
Suggestions to help us improve our trips or our service:
A list of where the ATMs are located would be useful.
Note that bird/animal guide books are not readily available at the lodges. Suggest that customers buy them before travelling.
Clarify the cross border permit instructions for vehicles from Namibia to Botswana.
Note that Zimbabwe now charges US$55 for UK residents visitor permit whereas EU members generally are charged US$30." Read full review: 22 nights in Africa; 13 on a Namibia trip
"My August 2016 Trip"
Suggestions to help us improve our trips or our service:
Maruska was wonderful: very knowledgeable, helpful and she built an amazing itinerary. All details were covered.
I've been recommending her to people at home!" Read full review: 19 nights in Africa; 7 on a Namibia trip
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