Africa: Reviews from our travellers

"This trip was just fantastic - from the very kind and helpful staff at each camp to the amazing animal viewing.

It's really great to see the efforts underway to protect these animals and their habitats." Read full review: 9 nights in Africa; 6 on a Botswana safari

"I loved dealing with Jessica and Chris.

They helped tremendously in planning the trip and Jessica was great at reorganising when our flight to Nairobi was canceled.

Chris and Jessica were also very responsive when we asked if there were any alternatives to Ngare Serian.

Overall, we thought the service from Expert Africa was terrific!" Read full review: 15 nights in Africa; 8 on a Kenya safari

"Thank you Lucy for putting a great itinerary together. We truly enjoyed our trip to Zambia. It's such a gem of a country.

We had wonderful intimate moments with the African Wildlife and the people. The time passed by far too quickly.

Hence, we are already looking forward to our next destination, hopefully next year!" Read full review: 13 nights in Africa; 13 on a Zambia safari

"I always love returning to Zambia & it was my 9th visit at Robin Pope Safaris, seeing several guides & managers who I have previously met

Suggestions to help us improve our trips or our service:

No, it was all brilliant!!" Read full review: 15 nights in Africa; 9 on a Zambia safari

"Perfect throughout" Read full review: 18 nights in Africa; 16 on a Kenya safari

"We had a lovely and memorable trip with two teenage boys. The itinerary was realistic for the time we had available and we had a great range of experiences tailored to our requests.

We have given individual feedback on lodges and experiences but overall they were of a very high standard.

Estimated timings of road transfers were reasonable although we appeared to be slow on dirt roads. Overall B and C roads were good and we never felt we needed to rush.

We went “off piste” from Mundulea to Ongava - going north to the east gate to Etosha and driving through the park rather than the suggested route on tarmac. This meant we got to Ongava around 4pm and declined a sun down drive but meant we saw the east of the park.

We visited Namibia 25 years ago with no children, the first edition of Chris’ book and no device that needed to be plugged in to USB. Despite the changes in the world since we had an equally amazing time in 2023.

This was (for us) an expensive holiday but the service we were provided was good and we had confidence we would have a great holiday. That confidence was well founded.

Suggestions to help us improve our trips or our service:
Wilderness Safaris did not meet us at Windhoek - another guide showed us their lounge where we invited ourselves in.

But the lounge was a godsend as Europcar tested our goodwill with unprepared hire cars on a very cold morning and when check in IT failed as we tried to depart - leading to very long queues and our Frankfurt London flight “waiting” for us.

I was a little put off by Maruska living on the other side of the world. If we went again I’d have a 30 minute call before we left the UK to check my thoughts on gas stations (much easier than 1990s) and to get some insider tips - the one disappointing experience for us was a poor sundowner drive at our last stop at Red Dunes which we should have skipped." Read full review: 18 nights in Africa; 16 on a Namibia trip

"Our second trip with Expert Africa and it certainly lived up to expectations.

Lucy put together a great itinerary for Victoria Falls and Boswana with a variety of (very nice) accommodations, activities and modes of transfer between destinations and camps, including a boat transfer. The trip went very well, was totally absorbing, and we were delighted with our wildlife sightings, especially the wild dogs!" Read full review: 10 nights in Africa; 6 on a Botswana safari

"I really enjoyed the full trip, I was travelling solo and Amanda was able to suggest the perfect experience" Read full review: 11 nights in Africa; 9 on a Zambia safari

"Thank you to Tam for arranging our booking!

We had the most amazing time and would not hesitate to use Expert Africa for our planning again. The (many) flight and taxi transfers all worked perfectly. It is great peace of mind having the transfers arranged by a professional team who know the respectable companies to use and means of booking...especially after meeting people who had booked their own flights from Zan - Dar es Salam but at the desk, they were told their tickets were not recognised and they had to charter their own flight to make their International flight!

It was our first safari and we had no idea what to expect in the quieter south Selous park but we saw more wildlife than we ever imagined (even on the day we arrived) and so few cars. It was perfect! The camp and every member of the Selous Impala team were just amazing." Read full review: 13 nights in Africa; 6 on a Zanzibar holiday

"This was the trip of a lifetime. We wanted something really special and unique, as it was my 10 year work anniversary and sabbatical, and the team at Expert Africa delivered in a big way. Thank you Lyndsey!

The lodge recommendations were 100% on point; we knew it was going to be great, but we were still blown away by the places and the unique experiences Expert Africa lined up for this trip. It's rare that you do a 2.5 week holiday and everything just works, but in this case it's true. And the logistics could have been a nightmare, as we didn't spend more than 3 nights in any one location, but every transfer, every flight all went smoothly!

I think the real difference-maker was in how seamless the experience was. From the moment we flew into Nairobi until our quite literally boarding for departure back to the US the team at Expert Africa and their partners in Kenya and Tanzania made sure everything went without any trouble. Even a short delay at a local airstrip was met with surprise and delight as instead of being picked up by car for a 2-hour drive a private plane showed up and we had our own 15 min flight to the lodge - very cool!

In hindsight would we have done anything differently? Maybe, starting with just doing more of what Lyndsey said to do. :)

In all seriousness she guided us towards an amazingly unconstrained experience and we are tremendously grateful. If you are willing to commit the resources it is amazing what is possible when working with Expert Africa.

We have already referred multiple friends and colleagues to the Expert Africa website and to her directly, it will be fun to see if or when anyone else gets inspired to pick up the phone and book their adventure.

Suggestions to help us improve our trips or our service:

In terms of improvements it's hard to say; your website is 1st class, Lynsey provided great advise, and payment and such were easy. I think the guides for obtaining visas and such were also easy to follow and made the process simple. The price of the holiday we booked was staggering, but I suppose that was a feature not a bug and mostly our fault. :)

In a perfect world more guidance on where to see villages (Sarara was great for this!) and where to avoid (At Entamanu the Masai are a bit "Disneyland" about it - hard to describe) would have been nice as instead we found ourselves a bit at the mercy of the local lodge managers. "Do you think it's worth visiting a village here?" is a bit of an unfair question, although credit to the team at Serian for the honest answer "no not really, there's better places for that if you want authenticity". We figured it out and are very happy with the results but we should have asked more questions in advance about where to lean into cultural experiences and where to say forget it, just stick to wildlife.

A few thoughts on the trip we booked that I didn't want to drop in reviews as they're somewhat unfair or too individual.

Sarara, Serian and Chem Chem were incredible. Continue to recommend them without hesitation.
-John at Sarara was one of the best drivers and provided an authenticity we found nowhere else, and I wish I lived in Sarara house. It's that nice and we regretted having to leave, even if the wildlife in Samburu isn't as abundant.
-Grace (sp) at Serian was simply talented beyond belief, her and Gisoi (sp) were one of the best guide/ranger duos anywhere. We would go back simply to have her guide us again she's that good!
-Isaac at Chem Chem had 20+ years of experience and it showed, he was such a pro and made the Chem Chem experience complete.

Those three properties are worth the expenditure without any qualifiers or concerns. Lyndsey was 100% right to recommend them and we hope to return to them in 2025.

Entamanu was also so good. I'm torn; we did one day in the crater, and it was so special. Would a second day have made sense? Who knows. Maybe it's too much, maybe not, but it's a lot of coming and going for what is essentially one long day of game drive. So glad we went, so that's a win! I think it just comes down to not having the time and budget to do it all, and this was the right place to shave a day. But we found ourselves thinking now that they have really nice structures to stay in a 2nd day could be worthwhile? Very subjective.

Nimali Mara is a tale of two cities. I left them a great review, and they deserve it! Really special place and the staff, including our butler Bethod (sp) were simply the best! But also worth noting our guided experience there with Moses was just so different lol! I'm talking tie-die sweatshirt, car falling apart (driver had to literally hold his door shut as it wouldn't latch while driving), cooler full of waters and sodas but no bottle opener, etc. it was just such a contrast with how over the top luxury the place itself is. The guy had a heart of gold and tried so hard, so nothing but respect there, but it's worth thinking about given the price point and contrast with the other guided experiences. We are travel veterans so it didn't phase us but I can imagine others really being shaken.

White Sands was also great but there is an element of the hussle in Zanzibar. It reminds me more of visiting the national parks vs. conservancies, they monetize differently (on the go vs. pay up front but then feel insulated from it all). That's ok! I think it was just so different to go from the Chem Chem experience into White Sands and Zanzibar. We wanted Zanzibar so that's on us, but in hindsight Chem Chem should have been the capstone experience, nothing was going to top that. We also didn't quite understand if we were supposed to book our experiences with the local team you sent our way or via the hotel property, but in the end it all worked out so no worries.

Our last day in Nairobi was long but that isn't your fault, the flight was set to depart late (we booked it) and was then delayed further. The guide was so nice and did his best to keep us entertained but by that point it was the end of a long trip and we were cooked. The Karen district is nice but after a few hours there just isn't much to do, but again, not the fault of the team at Expert Africa.

All in all we've now recommended Expert Africa and Lyndsey to multiple parties, as we are comfortable having our name attached to the referral.

We started this journey with you probably close to a year before our travels and are so happy we did, thank you for everything!" Read full review: 22 nights in Africa; 8 on a Tanzania safari