Africa: Reviews from our travellers

"I loved Zimbabwe and we had a superb safari with great accommodation and animal viewings. Everything was seamless.

My son and I had the luxury of our own guide and jeep for most of our outings. We found the more experienced guides to be the best and most enthusiastic.

I have used Expert Africa for quite a few safari trips and each has been superb." Read full review: 10 nights in Africa; 8 on a Zimbabwe safari

"Brilliant. Superbly organised by Tam our Expert Africa organiser. Tam was great, very helpful from start to finish.

All our ground arrangements were very good, especially being met by a very efficient lady from Swiss port at the airport on arrival and being transferred to our accommodations.

Loved our trip, and want to go back again asap. Asilia guides and camps excellent.

Not that keen on Ngorongoro farmhouse but ok for a stop over.

Thank you Tam for all your hard work in organising our trip so that everything went without a hitch." Read full review: 11 nights in Africa; 10 on a Tanzania safari

"It was fantastic. We really can't fault anything!!

The whole experience from the quality of game viewing, the quality of the camps, staff and guides was better than we could have hoped.

It was also great to know that, typically, smaller camps are used with strong links to the local communities helping them benefit from our holiday.

Jessica was really helpful and planned the perfect trip for us." Read full review: 9 nights in Africa; 8 on a Kenya safari

"Our trip was an extraordinary adventure of a lifetime.

Expert Africa did a great job arranging our trip. We're so happy we went to the Serengeti during the great migration.

The trip left a indelible mark in our hearts and we can't wait to go on another safari.
If we had to choose our favorite experience it would be our stay at Olakira and our guide Daniel.

After seeing the gorillas in Rwanda & the great migration in the Serengeti going to Ngorongoro Crater and Lake Manyara was underwhelming. Although we didn't know and we might have felt we missed out on something. Overall, we can't say enough great things about our trip." Read full review: 21 nights in Africa; 6 on a Tanzania safari

"We had the most fantastic time & for what we were trying to achieve seeing the Migration & Big Cats the two camps were spot on.

Just pity we missed our return flight which is not your fault but such a dampener after such an amazing time." Read full review: 12 nights in Africa; 10 on a Tanzania safari

"The overall trip experience was fabulous: all boxes ticked and all expectations met.

Suggestions to help us improve our trips or our service:

We don't have any suggestions regarding improvements!

However, we really appreciate the way the team is set up with a named expert for a given country/area.

We hope to be booking with you again soon." Read full review: 14 nights in Africa; 12 on a Zambia safari

"What a trip and so many memories.

Each leg expertly handled on the ground we cannot recommend Expert Africa and their ground handlers enough." Read full review: 16 nights in Africa; 14 on a Zambia safari

"Good trip. Although cat sightings were lower than expected, the quality was good two being on our own.

The Park has let go of the roads a bit hence there is more corrugation making it hard work, I raised this also with the Park Manager who blamed speeding and people not deflating their tyres. That is only half the problem, they are saving money by not grading the roads as much and as a consequence 2 wheel drive vehicles get stuck.

It is great to self drive and feed off other people's sightings, this time more so for birds in particular owls, which I had not seen in the Park last time.

Seeing two leopards close up was very special Miera and Mashubu (the fully grown cub) were their names." Read full review: 11 nights in Africa; 9 on a South Africa trip

"A difficult start to the trip due to flight diversion, cancellation and three days stuck in Johannesburg. Airline (travel not booked through Expert Africa) were very poor with little communication and terrible customer service

In contrast, the standard of service from Expert Africa, one-to-one contact, liaison with lodges, and sourcing of alternative tickets to make sure we had a back-up plan to get to Namibia and could commence our holiday as soon as possible was well beyond what is expected. This is found in very few companies, was excellent and should be highly commended. Many thanks to Sabina, Chris and others who got involved over their weekend.

Once we arrived, the trip was excellent.

For travellers going via Frankfurt, it is worth highlighting that it is not an easy airport for short connection times. We had three hours on the way out which was ok but not generous. On the return, flights were changed several times and we were rebooked with 1 hour 40 minutes. Security was a total shambles and despite running or queuing all the way with no stops for anything we were very lucky to make the connection as bags were just about to be taken off. We would think very hard about a connection in Frankfurt in future with less than maybe 3 hours outbound and less than 2 1/2 hours inbound.

We have travelled in southern Africa several times with children since the requirement to carry birth certificates and never had to show them. On this visit, they were required on entry into Namibia. This seemed to be a requirement across all desks as we arrived and several families appeared to be having difficulties. What was actually sought was a document with the parents' name - not shown on a UK birth certificate. This was not a problem for us as the birth certificate was taken by our immigration officer as being what it is, although she clearly was not familiar with it. However, carrying a copy of the certified copy of entry into the register as well might be a good idea for parents.

We were pulled up at a traffic stop and required to show a driving licence. A UK licence in English was not accepted (despite being legal). The officer was determined to issue a ticket. He eventually relented and allowed us to phone his Chief Superintendent - who told us and him that he was wrong. Despite having to let us pass, he remained convinced that he was right and assured us that he would check, stop us again on the return, make us read the Road Traffic Act and issue a ticket then. He happened to be otherwise engaged further down the road later. It might be worth carrying an international licence for such situations and is definitely worth pursuing a resolution with a superior." Read full review: 16 nights in Africa; 16 on a Namibia trip

"It was and we were extremely happy with the itinerary and everywhere we stayed.

We had a terrible beginning due to flight cancellations and Chris McIntyre was very proactive and set up a WhatsApp group with the team (thanks Tracy too) over a weekend to advise us. They came up with another plan, liaised with our hotels, booked us new accommodation where needed and rearranged a day trip. It was the best service we've ever had from a travel agent.

It was our third trip with `Expert Africa and we are already thinking about the next one!" Read full review: 15 nights in Africa; 12 on a Namibia trip