Africa: Reviews from our travellers

"An excellent trip that lived up to expectations. It was well planned and well thought out. Our only slight reservation was the Coastal Aviation detour to get from Tarangire to Ruaha, which took a lot longer than scheduled." Read full review: 18 nights in Africa; 12 on a Tanzania safari

"We had a wonderful holiday with no problems or nasty surprises. We'll never forget a holiday where we saw 15 individual leopards in 10 days and 8 in a day!

Before the trip we were a liitle concerned about the short transit time in Lusaka between the arrival of our afternoon Emirates flight and our Proflight booking to Mfuwe. We were assured this was not a problem and this proved true.From the time of landing, Immigration and Visa issue, Luggage collection, and check in for the next flight were completed in just 30 minutes.

We were very pleased with the knowledge on birds of guides at all the camps. This meant there was always something to look at.

A couple of points of our personal views not necessarily relevant to Expert Africa:

We rather wish we had spent one night in Lusaka, for no other reason than we don't feel we've visited the country in the true sense.

In a future trip we would look for an alternative to the Emirates routing via Dubai.The timing of this allows little chance of a proper sleep in a transit time of over 17 hours from London to Lusaka. Via J'burg is better in this respect and we would also consider more direct routes via Addis Ababa or Nairobi, which could include a stopover.

Suggestions to help us improve our trips or our service:

Nothing springs to mind. Every query was handled quickly and efficiently." Read full review: 12 nights in Africa; 10 on a Zambia safari

"A long awaited trip of a lifetime - and it was amazing. Botswana is not cheap to "do" properly - but it is amazing" Read full review: 11 nights in Africa; 9 on a Botswana safari

"A fantastic 2 week trip.

Hardly another vehicle to be seen whilst on safari, great wildlife sightings, excellent accommodation and superb guides." Read full review: 14 nights in Africa; 12 on a Zimbabwe safari

"Our experience in Tanzania in the camps was first rate.

All travel arrangements worked well. Unfortunately we have serious concerns about the quality of the staff we dealt with in Expert Africa in terms to their attention to detail and customer communication skills. I will be sending a separate email to the Managing Director on these aspects.

Suggestions to help us improve our trips or our service

Check what you are sending to clients is accurate. Treat clients as special people, Make telephone contact with them and find out what their likes and dislikes are, like some of your competitors." Read full review: 12 nights in Africa; 10 on a Tanzania safari

"It was great trip.

We felt it was in the right order too, starting in Arusha, moving on to the Crater via Manyara, and then the 'real safari' in the Serengeti and Ruaha.

Suggestions to help us improve our trips or our service:

No it was all really great and went very smoothly. Everything went to plan.

Maybe a mention should be made of the Tsetse flies in the Ruaha bush in case it was a deal breaker for some people!" Read full review: 13 nights in Africa; 12 on a Tanzania safari

"An amazing adventure which we will never forget.

Suggestions to help us improve our trips or our service:

The only thing that concerned us was the tipping on the Safari. We had taken enough USD to tip as per the guide, but did not expect there to be 5 people looking after us at each camp. What worries us about the tipping situation is whether the staff are being paid properly or are they reliant on tips." Read full review: 34 nights in Africa; 22 on a Namibia trip

"Good organisation and great communications" Read full review: 12 nights in Africa; 10 on a Namibia trip

"Very pleasant and unforgettable holiday! From booking until arriving back home. We've had already the opportunity of visiting several countries in Africa, and this travel to Zambia was one of the most fantastic.

The chosen camps, their locations, the accommodations, the food and the activities in which we took part are/were great. Everything has gone very smoothly, as planned or above expectations. We had some very agreeable surprises that we will never forget. But, above all, it was the professionalism, the sympathy and the warmth of the people we've met.

Suggestions to help us improve our trips or our service:

Booking this travel with Expert Africa was a pleasure.

From the very beginning, the quality of the information obtained, the clarity of the documents, the rigor of the approach and all the support provided by Maruska were simply superb.

Doing better is not easy..." Read full review: 14 nights in Africa; 11 on a Zambia safari

"It was an excellent trip. We were more interested in behaviours and walking than in counting animals, so sorry for not filling in those details.

Amalinda promised a lot, but fell short on delivery. Verneys has too many elephants fighting for not much water, but the camp design and massive family tents were impressive.

Vundu is a class act with beautiful surroundings and a very well run camp." Read full review: 16 nights in Africa; 13 on a Zimbabwe safari