Travel reviews by Mr & Mrs S from Cheshire
Review Distribution
Total number of trips
2
Countries visited
2
Lodges stayed in
7
Excursions taken
0
Overall an excellent trip
Tanzania and 1 other country between 19 Sep 2013 and 2 Oct 2013
"We love Ruaha and will doubtless go back in the future, Having been twice we will probably not return to Zanzibar although it is convenient for the beach following a week in the Tanzanian Parks. The atmosphere in Z is not great and I have a strong suspicion that a lot of people resent tourists.
I would not recommend transit through Nairobi try to fly direct to Dar.
Congratulations to Fox who held the flight (KA were late) so that we could connect to Jongomero.
Suggestions to help us improve our trips or our service:
No. I will use you again."
I would not recommend transit through Nairobi try to fly direct to Dar.
Congratulations to Fox who held the flight (KA were late) so that we could connect to Jongomero.
Suggestions to help us improve our trips or our service:
No. I will use you again."
Arranged By Claire Scott
Jongomero Camp
"Very comfortable camp in quiet part of ruaha"
3 nights
Arrived
20 Sep 2013
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Mwagusi Safari Camp
"great location but just a bit too big"
3 nights
Arrived
23 Sep 2013
"Brilliant guides, great viewing, luxury accommodation, good food, excellent staff and management but just too big for us."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Kilindi
"Perfect location opportunity to deliver more"
6 nights
Arrived
26 Sep 2013
"Great location, brilliant rooms and facilities. New management is looking to raise standards and deliver more.
We thought the food was average and did not like the personal butler system."
We thought the food was average and did not like the personal butler system."
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Good
Activities
Good
Rooms
Excellent
Food
Average
Facilities
Good
2 weeks in Tanzania
Tanzania and 1 other country between 26 Sep 2010 and 10 Oct 2010
"In general the trip was brilliant. All went to plan so well done Expert Africa.
We do this sort of thing every 2 to 3 years so we will be in touch next time.
Suggestions to help us improve our trips or our service:
I could not fault anything. The wrong place in Stone Town was my fault for turning down the Serena Inn."
We do this sort of thing every 2 to 3 years so we will be in touch next time.
Suggestions to help us improve our trips or our service:
I could not fault anything. The wrong place in Stone Town was my fault for turning down the Serena Inn."
Arranged By Claire Scott
Sand Rivers Camp
"Safari at Sand Rivers"
3 nights
Arrived
26 Sep 2010
"We arrived with some other Expert Africa customers and were paired with them during our stay although we had very little in common. This would not have been a problem if the guide had decided on each days activities but he tended to ask the guests and as one of the other couple was significantly incapacitated we tended to go along with their suggestions.
Game was plentiful but it was difficult to get close as the animals were extremely skittish which we were told may have been caused by an increase in poaching."
Game was plentiful but it was difficult to get close as the animals were extremely skittish which we were told may have been caused by an increase in poaching."
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Good
Activities
Good
Rooms
Good
Food
Average
Facilities
Good
Feedback response
In this case, it seems that these travellers felt a little restricted by a situation in which they were ‘paired’ with the same two people for all their activities. In a case like this, we’d always advise our travellers to explain very clearly to their camp managers about anything that is upsetting them, or limiting their enjoyment of their safari.
In this case, sadly, they didn’t make the camp’s managers aware about this issue. This is a shame, as the managers would have worked hard to re-arrange the guests accordingly if they possibly could. They could have smoothly dealt with this without fuss by splitting up the two couples … but didn’t do this as they didn’t know about the issue.
In this case, sadly, they didn’t make the camp’s managers aware about this issue. This is a shame, as the managers would have worked hard to re-arrange the guests accordingly if they possibly could. They could have smoothly dealt with this without fuss by splitting up the two couples … but didn’t do this as they didn’t know about the issue.
Senior Africa Specialist | East & Southern Africa
Kwihala Camp
"Brilliant 3 days at Kwihala"
3 nights
Arrived
29 Sep 2010
"Absolutely brilliant 3 days with Pietro Luraschi. If there's a more empathic guide in Tanzania I would like to meet him.
Great game viewing, great location and luckily other like minded guests. No safari snobs."
Great game viewing, great location and luckily other like minded guests. No safari snobs."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Good
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Average
Matemwe Lodge
"A week on the beach at Matemwe"
7 nights
Arrived
2 Oct 2010
"Great staff, great food, comfortable accommodation all in a lovely spot."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Good
Rooms
Good
Food
Excellent
Facilities
Good
Beyt al Salaam
"One night at Beyt al Chai"
1 night
Arrived
9 Oct 2010
"Should have stayed at the Serena Inn!"
Average
Experience Report
Overall Rating:
Average
Location
Average
Service
Average
Facilities
Poor
Rooms
Average
Food
Average
It was an ideal start to the trip for us and if you are going on to another part of the park it is very different and sets the scene nicely."