Travel reviews by Mr M & Mrs B from Colorado
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
4
Excursions taken
0
My Sep 2010 trip
Botswana between 16 Sep 2010 and 28 Sep 2010
Please note that while I give Maruska a "yes certainly" re: knowledge, for the life of me I do not udnerstand why she was so insistent on us visiting this camp last or even at all, plus the fact that it was a 6 1/2 back track from Maun.
Based on the first 3 camps our experience was more than "Very Satisfactory"--it exceeded expectation. Santandadibe was the downer!"
Arranged By Maruska AdyeRowe

Lebala Camp
"Lebala Camp review"

Little Kwara (Not currently featured by Expert Africa)
"Little Kwara review"
The food was outstanding, which we found interesting vis-à-vis Lebala which is also a Kwando camp. In addition, one evening after dinner we were delightfully surprised with singing and African chants followed by a “dance around the table” with both staff and guests—that experience literally brought tears to our eyes. The Batswana are an incredible people.
Predicated on our experiences with two (2) Kwando camps we would recommend Kwando to anyone. The focus was find game, find game and find game with a lot of warmth and attention to guest needs thrown in for good measure. Little Kwara was our favorite camp, period."
Not currently featured by Expert Africa

Sandibe Safari Lodge
"Sandibe Safari Lodge review"
Our guide and tracker (Gif-T & Steve respectively) were top notch. They were not as experienced as our previous guides when we had a private vehicle, but they were fun and it was obvious they wanted us to enjoy ourselves. Their joking added a dimension to the experience and I wouldn't hesitate to go out with either again. Virginia and Kelly (staff members) were also great and could not do enough for us. We thoroughly enjoyed the staff, the setting, the accommodations and the food—good choice."
Sandibe also tells us that Hayden is a Motswana (a citizen of Botswana) who is fluent in Setswana and who has worked in the lodge industry in Botswana for many years. In his short time at Sandibe they feel that he generally did a fantastic job looking after guests and staff which makes this feedback disappointing for them to hear. Hayden was a temporary relief manager that was asked to assist at Sandibe whilst awaiting the arrival of their full time manager, Kate. Sandibe assure us that they have learnt from and worked on the issues raised to ensure that they don’t happen again.

Private Mobile Camp, Botswana (this camp has since closed)
"Santantadibe Mobile Camp review"
However several aspects of Santandadibe disappointed us greatly. First, the game viewing was the poorest we've experienced in the 12 camps we've visited during the past three (3) years — I realize game can be hit an miss, but we only learned once in camp that Grant did not have a tracker and that the area was much smaller than the other areas we visited, which is a built in limitation regarding game viewing. The first nine days of our safari far exceeded expectations but this camp truly disappointed.
To begin with, why did you have plane pick us up from Sandibe to fly us to Maun when Santandadibe was only a few miles away? Several people we spoke with at the various airstrips (pilots, other guides, various staff at the camps) commented as well — why go to Sandibe then Santandadibe when they're so close. What was the point? Why not send us to a different area and camp like Duma Tau or one of the others Anton Wessels had suggested? This baffled all of us.
Also, a six hour drive from Maun to Santandadibe was ridiculous considering we could have flown to Santandadibe from Sandibe by helicopter in under ten minutes. The brochure's indication of a 3 to 5 hour drive from Maun “depending upon what we see” implied that it would be a game drive when in fact it was nothing of the sort. It was 6 ½ hours of driving over and through boring bumpy flooded roads & bridges.
Obviously you cannot control the flooding, but I feel strongly that it was not a game drive should have been made clear to us. Also, considering the time and distances involved, I feel we should have been offered the option of using a helicopter to fly in and fly out of Grant's camp.
For what it's worth, after the 6 ½ hour (only 1/2 hour spent stopping) drive I asked Grant to check into chartering a helicopter for us for the ride out. What really disturbed me is that it appears no one at Expert Africa gave a moment's thought to us driving 6 hours thru the flooded bush before even beginning our 38-hour trip home!
Thank goodness we were able to arrange a helo flight from Santandadibe to Maun (at an additional cost to us of $800 U.S). Additionally, it strikes me that instead of flying us from Sandibe to Maun a helo could have been arranged to take us direct to Santandadibe and we would have saved both time and hassle.
Had we not been able to charter the helo on our last day, we would have had to get up at 4:30 am to ensure enough time to get to Maun. There could have been an elephant in the road (as happened on the drive from Maun, when we had to stop for 20 minutes) or who knows what else could have caused us to miss our flights. From this perspective, that was cutting the tolerances far too close.
Maruska and Chris, to summarize, the first three camps exceeded our expectations. The last, while Grant and Daphne were wonderful, put a real damper on the trip and left each of us with a bad taste in our mouths, not to mention the additional $800 out of pocket expense for the helo charter.
I truly wish the two of you the best and you've both been a delight to work with. But based upon our last experience (primarily from a logistical standpoint) I'd find it difficult to recommend Expert Africa to friends or use them again for our next trip.
Nevertheless, I do wish you all the best,"
Our website mentions the possibility of a helicopter transfer to and/or from Santantadibe, but in retrospect we should have spelt out this option more clearly. We will do this better in future.
When these guests booked their trip, we understood that the road transfer Maun <-> Santantadibe took 3-5 hours. This was based on our own experiences over the last 3-4 years. The Delta’s recent flood reached record levels in 2010, when local conditions were exceptional. This resulted in longer transfer times. Based on our experiences, and our travellers’ comments, we saw these merely as an extension to an enjoyable, adventurous journey which is often punctuated by game sightings. We didn’t expect it to be an issue for our travellers – but in future, we’ll explain the longer transfer, as well as highlighting the helicopter option.
These guests didn’t view the transfers as a game drive in any way. We describe them as a ‘road transfer/game drive between Maun and Santantadibe’ – which, based on the experiences of most of our travellers and ourselves, we still feel is very fair and accurate.
We were also sorry to hear that these guests viewed their game viewing at Santantadibe as poor. Based on the reserve’s location, and our own experiences visiting there, we expect very good game here. Grant reports that during their visit these guests saw a fairly usual range of species – including buffalo, lion, zebra, elephant, kudu, giraffe, wildebeest, tsessebe and impala (not to mention plenty of birds) – and also had an extended sighting, lasting about 5 hours, of a pride of six lions, two of which climbed up to the top of an acacia tree. (Grant described this as quite a ‘spectacular’ sighting.) Clearly the three previous camps visited by these guests must have delivered an even more intense game-viewing experience than they felt they had at Santantadibe.
After extensive discussions with the person in this party who booked their trip – and knowing how highly we and many other travellers rate Santantadibe – we expected this to be a highlight of this trip. That’s why we suggested it to them, and encouraged them to go there. Evidently it wasn’t the right place for this group; we are very sorry it wasn’t. We have learnt from the experience and feedback given by these guests and that will reflect in advice that we offer to future travellers with Expert Africa.
Not currently featured by Expert Africa
Meanwhile, Dux (our guide) and Bowman (sp?) (our tracker) made every game drive fun—there's no other way to say it—bottom line, they were outstanding! It was most apparent the entire staff wanted us to enjoy the experience and we would recommend this camp to anyone in spite of what we would call marginal food."