Travel reviews by Mr & Mrs C from Chinnor
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
3
Excursions taken
1
overall feedback
Namibia between 28 Jun 2009 and 3 Jul 2009
"we had a lovely holiday.
Namibia is such a beautiful place
Gwynneth organised everything perfectly. It all ran like clockwork. Thank you
Suggestions for improvements:
It was all good"
Namibia is such a beautiful place
Gwynneth organised everything perfectly. It all ran like clockwork. Thank you
Suggestions for improvements:
It was all good"
Kulala Desert Lodge
"Kulala Desert Lodge review"
2 nights
Arrived
28 Jun 2009
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Average
Facilities
Excellent
Feedback response
These travelers asked us to organise several side-trips for them here. They commented -
1) About their Morning excursion to dunes:
Christoph, our guide, was great. He was friendly, helpful and knowledgeable.
It was really great - just right. Plenty of time to explore or just to watch the sun rise.
2) About their Early morning balooning trip:
Unfortunately this was cancelled on both occasions (apparently no one was able to go ballooning all week) due to the wind.
1) About their Morning excursion to dunes:
Christoph, our guide, was great. He was friendly, helpful and knowledgeable.
It was really great - just right. Plenty of time to explore or just to watch the sun rise.
2) About their Early morning balooning trip:
Unfortunately this was cancelled on both occasions (apparently no one was able to go ballooning all week) due to the wind.
Wolwedans Desert Lodge
"Wolwedans Dune Lodge review"
2 nights
Arrived
30 Jun 2009
"We really enjoyed our stay here. The views were magnificant. We were able to relax.
The lunch we ate at the'Chateau' is an experience we wont forget.
Italy, our guide, was great"
The lunch we ate at the'Chateau' is an experience we wont forget.
Italy, our guide, was great"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Ballooning in the Namib Desert
"early morning ballooning"
30 Jun 2009 • Morning excursion
Unfortunately this was cancelled on both occasions (apparently no one was able to go ballooning all week) due to the wind.
Average
Olive Grove
"Olive Grove review"
1 night
Arrived
2 Jul 2009
"Out room was off the main courtyard which meant that we had a lot of noise coming from people standing outside late at night and early in the morning.
Every where we went in Namibia people were so warm and welcoming. However our reception here was quite frosty"
Every where we went in Namibia people were so warm and welcoming. However our reception here was quite frosty"
Poor
Experience Report
Overall Rating:
Poor
Location
Good
Service
Average
Rooms
Average
Food
Average
Feedback response
On receiving this feedback, Olive Grove’s owner, Roger, was clearly quite surprised as he came back to us with a long note. He had tried to investigate why these travellers had found their reception here ‘quite frosty’ – and clearly was upset that someone had come away with this view. He pressed the point that this is not what they strive for.
On the issue of noise, he agreed that quite a few guests went to Joe’s for dinner and when they got back (around 22h00), there were some conversations in the car park. Similarly, the next morning, some guests were waiting in the car park for their respective transfers, and again there was some discussions going on there. He wasn’t aware of any loud or excessive noise – but apologised if there was any.
Roger remains sorry that these travellers didn’t enjoy the Olive Grove as much as he and his team always strive for.
On the issue of noise, he agreed that quite a few guests went to Joe’s for dinner and when they got back (around 22h00), there were some conversations in the car park. Similarly, the next morning, some guests were waiting in the car park for their respective transfers, and again there was some discussions going on there. He wasn’t aware of any loud or excessive noise – but apologised if there was any.
Roger remains sorry that these travellers didn’t enjoy the Olive Grove as much as he and his team always strive for.
The staff were very helpful and friendly
The food was good but I did feel that the puddings (quality rather than choice) could be improved upon."