Travel reviews by Mr & Mrs B from Glos
Review Distribution
Total number of trips
2
Countries visited
1
Lodges stayed in
11
Excursions taken
0
My May Trip 2014
Zambia between 30 May 2014 and 11 Jun 2014
Arranged By Claire Scott

Tafika
"A warm welcome at Tafika"

Chikoko Tree Camp
"Chikoko Tree Camp review"
Isaac was an interesting guide although he had no conception of time!"

Big Lagoon Camp
"Crocodile Bushcamp"

Old Mondoro Bushcamp
"Lovely time at Old Mondoro"
We found using red light for spotting during night drives made it difficult to take photographs.
It was a bit annoying to have to radio for an escort to walk a few yards to dinner or if an elephant was in camp. Once back at our room the elephant was grazing right outside and was not bothered about us."
Overall feedback
Zambia between 21 Sep 2009 and 6 Oct 2009
For first timers they would be great. The walking was really good and our guides were generally excellent. The ZAWA scouts did a great job.
N Luangwa was really relaxed and more of a wilderness experience. Highly recommended."

Kapani Lodge
"Good introduction to the area and wildlife."
Our guide, Innocent, was first class and asked us what our interests were before setting out. He was very enthusiastic about all our sightings.
Kapani set the scene for the quality of food we were to enjoy at all Norman Carr camps."

Luwi Bushcamp
"Cotton wool at Luwi"
With the obvious exception of the guides and scouts we had more bush experience than the camp staff having travelled reasonably extensively, travelling and camping unscorted in big game areas and having many 'interesting' encounters.
There is a great hippo pool with a hide overlooking but we were not allowed to stay there alone without a 'minder'. This arrangement did not work well - I think I managed a 30 minute stay - and the first few hours at Luwi were very frustrating - essentially sitting and waiting for the opportunity to actually do something. Unlike kapani there was little to maintain interest in the dead hours.
Apparently the restrictions on staying at the hide had been introduced when a visitor was lucky enough to have elephants visit the vicinity. He enjoyed the experience and we would also have enjoyed the experience. Sadly my diary entries refer to the camp as 'Stalag Luwi'.
On the walks we went out as a group of six,ourselves and a group of four italians travelling together. After the luxury of having our own guide in Kapani we found that this became a bit wearing. Groups of four stick together as a group of four and we inevitably found ourselves at the back of the group very quickly. This prevented significant contact with the guide and we lost sighting and photo oportunities also. The group size of six was particularly frustrating when other pairs went out as a group of two. Why not two fours? We raised our concern and disappointment with the camp staff but this made no difference.
We finally got a change in approach when we raised the same concerns at Nsolo and our host (Pria) took action. Whilst at Kakuli the GM, David Wlson, spoke to us and apologised for our experience. He also agreed with our view of managing the risk from wildlife encounters in a more thoughtful and less defensive manner. If you want to have any sensible bush wildlife experience then there is inevitably an element of risk, but it needs to be managed, not avoided. If you want to avoid risk altogether then stay at home and watch 'The natural world' etc. The roads are more dangerous than the animals."
“I thought I would just reply to you concerning the below feedback from the clients. I did indeed meet them at Kakuli to redress the issue. The bottom line is that they really did not like/get on with the Italian family.
Unfortunately as we were solidly booked it just so happened that they followed each other through all the camps. They did not pay for a private Guide and vehicle and due to how busy we were, we were unable to put on a guide specially for them until they got to Kakuli.
With regards to their comments on safety - it is an issue which I will not compromise on given the litigious nature of our society and the long standing reputation of professionalism in our company.”
We do understand that obeying safety rules can be frustrating, but we feel that they are vital to follow. With regards to the hippo hide, we would be unhappy if NCS took clients there without a guide or scout to accompany them. The hippo hide is on the edge of the Luwi permanent lagoon, and is often visited by wildlife – from elephant, to hyena, and even lion and leopard on occasion. Hence we are pleased that a member of staff is always present.
Safety rules, much like the safety talks at the beginning of an airline flight, may seem superfluous. However we are pleased that NCS maintains these, and would not ask them to change their methods in this regard.
We understand the frustration these clients felt when they arrived at Luwi to find that their next activity was in the afternoon. We have asked NCS to consider a later transfer to the bushcamps in future, perhaps after a morning activity and brunch at Kapani.
With regards to the arrangements for guides, clearly this didn’t work well – and we’ve discussed it with NCS to try to ensure that the same issue doesn’t happen again. We understand that the other groups had already been at Luwi for a few days, hence had already been on a few specific walks, which is why these clients were integrated this way. Sadly, the camps were full, so there was not a third guide available to guide them. We were pleased to hear that NCS made arrangements for a private vehicle for these travellers when they reached Kakuli and Mchenja.
The last word
After reading the above, our travellers commented further:
“Thanks for the feedback. However, it is important to address one misinterpretation. It is incorrect to say that we did not like or get on with the Italian group. They were very nice, like minded people and we got on very well.
Our point was simply that the group dynamic did not work on a walking safari. We do believe that six is too large a group for this activity and in this particular case mixing an 'established four' with an 'established two' did not work.
On the safety issue I accept your point on protection from litigation but, as a practicing professional safety and risk consultant, I do still feel your precautionary approach was over-protective. Anyway, we had a great time with Norman Carr Safaris.”

Nsolo Bushcamp
"Looking up."
On the plus side it is a beautiful camp. Our host Pria was excellent and our (sometime) guide Shadi was very competent and knowledgeable. The walks out of here were very good (group of six not withstanding) with lots of interest and good duration (3-4 1/2 hours)"

Kakuli Bushcamp
"Great location, over-protective."
Again camp safety arrangements OTT with (eg) staff over-reacting to risk from elephant not behaving in threatening manner (chasing with brooms does tend to elicit a charge) and escort back to room at night (we were not allowed out on our own) 'panicking' when we saw an elephant minding its own business, not on our route, quietly browsing, and hurrying back to find the scout.
Finally got our own guide in a sensible group size."

Mchenja Bushcamp
"Luxury in the bush"
Good walks with lots of little details and track interpretation.
Enjoyed listening to Pel's Fishing Owl in the evening."

Mwaleshi Camp
"Mwaleshi Camp review"
Walks were very good with wading in the river (where the crocs weren't) and some good encounters in close cover. Ernst was very good at recognising what you knew, and what you didn't.
No 'host' here so first hand knowledge on tap. Food was again very good - although not Norman Carr standard."

Pioneer Camp
"Pioneer Camp review"
Much more backpacker/laptop/mobile phone/just out of town atmosphere.
Good location being handy for the airport but out of town."
We were lucky enough to be the only guests during our stay and were well looked after."