Travel reviews by Mr H & Ms S from London
Review Distribution
Total number of trips
1
Countries visited
2
Lodges stayed in
2
Excursions taken
0
safari/beach
Tanzania and 1 other country between 29 Jan 2009 and 6 Feb 2009
"all went smoothly.
The first day was quite long and it appears that Asilia forgot to provide us with a lunchbox and so the camp had to make us a late lunch when we arrived"
The first day was quite long and it appears that Asilia forgot to provide us with a lunchbox and so the camp had to make us a late lunch when we arrived"
Olakira
"Olakira Camp review"
4 nights
Arrived
30 Jan 2009
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Good
Rooms
Good
Food
Good
Facilities
Good
Feedback response
We are glad to hear that over all these travellers enjoyed their stay at Olakira, but sorry that a few things were not exactly right.
We spoke to the camp about the elusiveness of the ‘owners’ and were told that the guys in camp were actually the field operations manager, and a Sokwe founder. They were there to give guidance to some of the ops team, rather than to work in a managerial way. Olakira have said that they find it best if people working in behind the scenes situations don’t interferer with the managing of the camp and the general team. This allows the team who are looking after guests to so their jobs more efficiently. They are sorry if it came across that these individuals were not interested in communicating with guests as this was not their intention.
In regards to the type of vehicles available on safari – in Northern Tanzania there are two options:
a) Closed 4x4 vehicles, with pop-top roofs (for standing to view game) are generally best when trips include drives between parks covering long distances. They offer protection from dust, which hugely improves comfort when you are drive from Arusha to the Serengeti – as there are some busy, dusty roads on that route. We usually use these vehicles for longer driving itineraries.
b) Open 4x4 vehicles, like the ones used for these travellers – are the traditional safari vehicles used across Africa. These are usually the best vehicles for exploring the bush and viewing wildlife because they give passengers open and unobstructed views. You can see more, smell and feel more, and they’re much easier for taking photographs. (These are, for example, the only vehicles used for game-viewing in Botswana and Zambia!) We will usually use these vehicles when travellers are flying into a camp, and the drives are mostly game-drives.
These travellers flew straight into the Serengeti, and so had an open vehicle for their game viewing which, under most normal circumstances, is definitely the preferred option.
However, in this case it’s clear that it was wet and cold ... and they were unhappy to be in a more open vehicle. Whilst the vehicle did carry water-proof ponchos for its travellers, it seems these didn’t completely solve the cold or rain issue. We passed this feedback onto the camp who has said that they are working on constructing canvas flaps, with clear plastic windows that can be dropped down in bad weather. Hopefully this will resolve the problem for future travellers – whilst retaining the open nature of the vehicles which is so valued for the vast majority of the year.
The closed vehicles that these travellers saw with other guests would have been used for visitors who had driven out to the Serengeti from Arusha with their guides – as part of a much longer itinerary incorporating much more driving.
We have also noted the comments about photographers – and recommend that a gorilla or mono-pod would be a handy bit of kit to take with you. We will make this clearer in our literature for future travellers.
We spoke to the camp about the elusiveness of the ‘owners’ and were told that the guys in camp were actually the field operations manager, and a Sokwe founder. They were there to give guidance to some of the ops team, rather than to work in a managerial way. Olakira have said that they find it best if people working in behind the scenes situations don’t interferer with the managing of the camp and the general team. This allows the team who are looking after guests to so their jobs more efficiently. They are sorry if it came across that these individuals were not interested in communicating with guests as this was not their intention.
In regards to the type of vehicles available on safari – in Northern Tanzania there are two options:
a) Closed 4x4 vehicles, with pop-top roofs (for standing to view game) are generally best when trips include drives between parks covering long distances. They offer protection from dust, which hugely improves comfort when you are drive from Arusha to the Serengeti – as there are some busy, dusty roads on that route. We usually use these vehicles for longer driving itineraries.
b) Open 4x4 vehicles, like the ones used for these travellers – are the traditional safari vehicles used across Africa. These are usually the best vehicles for exploring the bush and viewing wildlife because they give passengers open and unobstructed views. You can see more, smell and feel more, and they’re much easier for taking photographs. (These are, for example, the only vehicles used for game-viewing in Botswana and Zambia!) We will usually use these vehicles when travellers are flying into a camp, and the drives are mostly game-drives.
These travellers flew straight into the Serengeti, and so had an open vehicle for their game viewing which, under most normal circumstances, is definitely the preferred option.
However, in this case it’s clear that it was wet and cold ... and they were unhappy to be in a more open vehicle. Whilst the vehicle did carry water-proof ponchos for its travellers, it seems these didn’t completely solve the cold or rain issue. We passed this feedback onto the camp who has said that they are working on constructing canvas flaps, with clear plastic windows that can be dropped down in bad weather. Hopefully this will resolve the problem for future travellers – whilst retaining the open nature of the vehicles which is so valued for the vast majority of the year.
The closed vehicles that these travellers saw with other guests would have been used for visitors who had driven out to the Serengeti from Arusha with their guides – as part of a much longer itinerary incorporating much more driving.
We have also noted the comments about photographers – and recommend that a gorilla or mono-pod would be a handy bit of kit to take with you. We will make this clearer in our literature for future travellers.
Matemwe Lodge
"Matemwe Bungalows review"
3 nights
Arrived
3 Feb 2009
"Location and grounds very good for a relaxing break (albeit too far from, and therefore expensive to get to, Stone town if that was desirable). Quite "rustic" in feel which we found a positive advantage.
Staff and management very friendly and helpful (Sabine sat with her family at supper each evening and made an effort to get up and talk to everyone to make sure we were happy. She was also very open and honest about what she and her husband had taken on and were planning to improve). On one occasion other guests were playing music loudly and this was attended to quickly and diplomatically.
Beach and pool facilities were good. Village and reef visits were easily planned and well worth doing. We were welcome in the village with our guide. Had we had more time we would have taken the opportunity to do some other activities available from the "watersports" area inclduing dhow sailing and kayaking..
We were in one of the older style bungalows which was very spacious and was comfortable albeit the bathroom was adequate but uninviting. It could be better lit and the shower could be easily and cheaply improved with a better head. Maybe this is dealt with in the newer ones and will be done this Spring?
The bungalows being raised on a coral cliff away from the beach was good in terms of security.
Food of very good quality and a real effort made to make tasty menus. The dining room was attractive. We noticed when we got back, the website described coffee and cookies being delivered to your balcony daily but that wasn't done.
The only particular issue we had was that in the very strong wind the noise at night was disturbing and earplugs would have been welcome."
Staff and management very friendly and helpful (Sabine sat with her family at supper each evening and made an effort to get up and talk to everyone to make sure we were happy. She was also very open and honest about what she and her husband had taken on and were planning to improve). On one occasion other guests were playing music loudly and this was attended to quickly and diplomatically.
Beach and pool facilities were good. Village and reef visits were easily planned and well worth doing. We were welcome in the village with our guide. Had we had more time we would have taken the opportunity to do some other activities available from the "watersports" area inclduing dhow sailing and kayaking..
We were in one of the older style bungalows which was very spacious and was comfortable albeit the bathroom was adequate but uninviting. It could be better lit and the shower could be easily and cheaply improved with a better head. Maybe this is dealt with in the newer ones and will be done this Spring?
The bungalows being raised on a coral cliff away from the beach was good in terms of security.
Food of very good quality and a real effort made to make tasty menus. The dining room was attractive. We noticed when we got back, the website described coffee and cookies being delivered to your balcony daily but that wasn't done.
The only particular issue we had was that in the very strong wind the noise at night was disturbing and earplugs would have been welcome."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Good
Rooms
Average
Food
Excellent
Facilities
Excellent
Food of good quality but not as good as we have experienced elsewhere for example with freshly baked bread and pastries.
Good accomodation in terms of size and facilities in tent. Could have been a few more rugs in tent.
Our only real complaint was in relation to the camp's vehicle. in contrast to the vehicles supplied to all other guests individually by their tour companies this was open sided with overhead shelter only. This led on two occasions to us gettign extremely wet and cold with only "ponchos" as shelter which we thought was inadequate.
We were told there was no alternative available; it was implied that part of the reason was additional cost of bringing in another vehicle, which bearing in mind the cost of the stay was not an appropriate response. It would have been unsuitable for any serious photographer needing to rest lenses on doors/roof bars as we saw with others. Any guest needing that facility should be warned to make their own arrangements"