Travel reviews by R&K from Castle Rock CO
Review Distribution
Total number of trips
1
Countries visited
2
Lodges stayed in
4
Excursions taken
0
Expert Africa created a fantastic experience!
Tanzania and 1 other country between 11 Jul 2019 and 21 Jul 2019
"Fantastic trip put together on short notice and appreciate the guidance of Richard and others.
I contacted a few other big-name agencies who wanted to provide me with their agenda; Richard listened and put together an agenda for us.
I appreciated the detail in their website and that is what led me to call them (okay, it may be a bit old-fashioned in design, but it is encyclopedic and sometimes that's better than glitz)."
I contacted a few other big-name agencies who wanted to provide me with their agenda; Richard listened and put together an agenda for us.
I appreciated the detail in their website and that is what led me to call them (okay, it may be a bit old-fashioned in design, but it is encyclopedic and sometimes that's better than glitz)."
Arranged By Richard Trillo
Arusha Coffee Lodge
"Excellent location next to Arusha Airport"
1 night
Arrived
11 Jul 2019
"Immediately adjacent to Arusha airport (not noisy) but incredibly convenient."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Rooms
Good
Food
Good
Ikuka Safari Camp
"Incredible guides, location, service in Ruaha"
3 nights
Arrived
12 Jul 2019
"We stayed at Ikuka mid-July 2019 for 3 nights. We loved Ruaha for the uncrowded wildlife viewing it offered, and Ikuka knows how to make that happen. We had a phenomenal guide (Festo, aka "professor" by other guides) who grew up in the Ruaha bush and knows it.
The location of the lodge on an escarpment makes for incredible views from beautiful huts, each very private, all handbuilt by Mark and Chloe the owners. Their presence - and lack of big business - are clearly felt throughout.
The location with its view is about 20 min from the riverbed, but the drive back and forth did not get tiring. The large population of baobob trees add depth to the landscape. We will likely return in February just to see the area green. If you go, do take a walking safari for a half-day with Mark or one of the guides."
The location of the lodge on an escarpment makes for incredible views from beautiful huts, each very private, all handbuilt by Mark and Chloe the owners. Their presence - and lack of big business - are clearly felt throughout.
The location with its view is about 20 min from the riverbed, but the drive back and forth did not get tiring. The large population of baobob trees add depth to the landscape. We will likely return in February just to see the area green. If you go, do take a walking safari for a half-day with Mark or one of the guides."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Sightings report
Sand Rivers Camp
"A beautiful, fantastic lodge away from crowds"
3 nights
Arrived
15 Jul 2019
"The location of Sand Rivers Camp is at a fantastic bend in the Rufiji river - and there is more to see than hippos although it is great to see them in this big river compared to shallower locations.
We visited mid-July 2019. Our guide Ernest was fantastic in his ability to spot wildlife and flora as well as his knowledge base. Our first 1/2 day guide (not Ernest) was not to our liking and the managers immediately accommodated our request for a change.
Would highly recommend this camp!"
We visited mid-July 2019. Our guide Ernest was fantastic in his ability to spot wildlife and flora as well as his knowledge base. Our first 1/2 day guide (not Ernest) was not to our liking and the managers immediately accommodated our request for a change.
Would highly recommend this camp!"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Sightings report
Qambani
"Beautiful grounds but issues with service"
3 nights
Arrived
18 Jul 2019
"We visited mid-July 2019. The grounds are beautiful and a very secluded location on the tip of the Michamvi peninsula. There is not really a beach at high tide, and at low tide the reef rocks go out probably 300 meters so it's not 'classic' Zanzibar beach.
However our main concern was the poor attention to details that we expected. The initial room we were booked in was one of the original buildings - musty, dark, no window in the bathroom, dirty water in the Nespresso machine.... We did get a room change on request without problem. We left laundry and it wasn't done by 9p the evening before an early departure and had we not reminded them we wouldn't have gotten it back. The food was very heavy - fried, not an emphasis on vegetables or when they were they were drowned in heavy dressing."
However our main concern was the poor attention to details that we expected. The initial room we were booked in was one of the original buildings - musty, dark, no window in the bathroom, dirty water in the Nespresso machine.... We did get a room change on request without problem. We left laundry and it wasn't done by 9p the evening before an early departure and had we not reminded them we wouldn't have gotten it back. The food was very heavy - fried, not an emphasis on vegetables or when they were they were drowned in heavy dressing."
Poor
Experience Report
Overall Rating:
Poor
Location
Average
Service
Poor
Activities
Average
Rooms
Excellent
Food
Poor
Feedback response
Expert Africa heard back from Qambani about these travellers’ comments. They apologised for the poor attention to their normally high standards of food and service. Their head chef (who also performed managerial duties) left his job shortly before these guests arrived and clearly the hotel’s general upkeep and the meals suffered as a result. In addition, the clothes dryer broke down, which delayed the return of laundry. Qambani has since taken on a new head chef and manager and we fully expect meal standards to return to the high quality we have come to expect and for service standards to be greatly improved.