Travel reviews by Mr o from N London
Review Distribution
Total number of trips
1
Countries visited
2
Lodges stayed in
3
Excursions taken
0
April 2015 honeymoon
Botswana and 1 other country between 20 Apr 2015 and 29 Apr 2015
"Great trip and thank you very much for the organization. We had an excellent time and thought that Chitable & Little Vumbura complemented each other very nice as two slightly different camps. All the transfers were very smooth and perfectly organized, including the border crossing Botswana/Zimbabwe. 2x 3 nights in the camps was also a good length of time.
As for Victoria Falls, would suggest recommending Victoria Falls Hotel to people. There was nothing wrong with Ilala Lodge, but Vic Falls Hotel does seem better located and a nicer place to relax given the pool area is so much nicer.
Many thanks again Nick for the great assistance with planning our trip."
As for Victoria Falls, would suggest recommending Victoria Falls Hotel to people. There was nothing wrong with Ilala Lodge, but Vic Falls Hotel does seem better located and a nicer place to relax given the pool area is so much nicer.
Many thanks again Nick for the great assistance with planning our trip."
Chitabe Lediba
"Chitabe feedback"
3 nights
Arrived
21 Apr 2015
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Good
Activities
Good
Rooms
Good
Food
Average
Facilities
Good
Feedback response
We were very disappointed to read about this mistake on these traveller's booking at Chitabe Lediba.
On receiving this feedback we immediately reviewed Expert Africa's correspondence with Chitabe Lediba's parent company (Wilderness Safaris) during the booking process. We also forwarded on the travellers comments to Wilderness to try and find out where the error had arisen from.
Wilderness Safaris came back stating that this mistake was as a result of a systems error on their side whereby the consultant responsible for the booking unfortunately did not pick up that the system had released the reservation at Chitabe Lediba and made the booking instead at Chitabe Main Camp. Wilderness apologised profusely.
Although this mistake was a serious one Expert Africa do accept that it was down to human error and we realise it is very out of character with Wilderness' reservations department's usual high standards and levels of reliability. We were very relieved to read that this mistake didn't adversely affect these traveller's honeymoon.
On receiving this feedback we immediately reviewed Expert Africa's correspondence with Chitabe Lediba's parent company (Wilderness Safaris) during the booking process. We also forwarded on the travellers comments to Wilderness to try and find out where the error had arisen from.
Wilderness Safaris came back stating that this mistake was as a result of a systems error on their side whereby the consultant responsible for the booking unfortunately did not pick up that the system had released the reservation at Chitabe Lediba and made the booking instead at Chitabe Main Camp. Wilderness apologised profusely.
Although this mistake was a serious one Expert Africa do accept that it was down to human error and we realise it is very out of character with Wilderness' reservations department's usual high standards and levels of reliability. We were very relieved to read that this mistake didn't adversely affect these traveller's honeymoon.
Little Vumbura
"Little Vumbura review"
3 nights
Arrived
24 Apr 2015
"Very much enjoyed the camp.
Beautiful architecture and great views overlooking the water. Russell was the best guide we had on our trip."
Beautiful architecture and great views overlooking the water. Russell was the best guide we had on our trip."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Good
Service
Good
Activities
Good
Rooms
Good
Food
Excellent
Facilities
Excellent
Ilala Lodge
"Ilala lodge"
2 nights
Arrived
27 Apr 2015
"Nice restaurant and this is a good, reliable place to stay. Good restaurant and service.
The pool area is not particularly nice though and you don't really have views of the Falls. Anyone would be much better off staying at Victoria Falls Hotel, which has much nicer architecture and better views."
The pool area is not particularly nice though and you don't really have views of the Falls. Anyone would be much better off staying at Victoria Falls Hotel, which has much nicer architecture and better views."
Average
Experience Report
Overall Rating:
Average
Location
Good
Service
Good
Facilities
Average
Rooms
Good
Food
Good
Upon arrival, we were given a room in Chitabe main camp however. No one asked/informed us about the change of camp, and we only realized this one day later.
We were happy with Chitabe, so not a big deal, but I could imagine other travellers getting upset about such sudden camp changes."