Travel reviews by Ms T from California
Review Distribution
Total number of trips
1
Countries visited
2
Lodges stayed in
5
Excursions taken
0
My Aug 2014 trip
Botswana and 1 other country between 28 Aug 2014 and 9 Sep 2014
"There really aren't any superlatives to fully describe the experience. It was awesome and something we will never forget.
Suggestions to help us improve our trips or our service:
Just keep up the good work. We hope to use your services for a future trip and will definitely recommend you to our friends and associates.
Just want to mention that Chloe Henderson stepped in to help out with the finishing details of our trip when Maruska went on maternity leave. Sorry we missed meeting Chloe at Savuti by a few days, but we let them know she was coming. We really appreciate all the help she provided."
Suggestions to help us improve our trips or our service:
Just keep up the good work. We hope to use your services for a future trip and will definitely recommend you to our friends and associates.
Just want to mention that Chloe Henderson stepped in to help out with the finishing details of our trip when Maruska went on maternity leave. Sorry we missed meeting Chloe at Savuti by a few days, but we let them know she was coming. We really appreciate all the help she provided."
Arranged By Maruska AdyeRowe
Dulini Lodge (Not currently featured by Expert Africa)
"Dulini Lodge review"
4 nights
Arrived
28 Aug 2014
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Not currently featured by Expert Africa
Avani Victoria Falls
"Zambezi Sun review"
1 night
Arrived
1 Sep 2014
"Zambezi Sun was great for an inexpensive overnight to see Victoria Falls.
Location is terrific...out the back gate and you are standing in front of the falls. It is worth a short stop to see the falls, but you don't need any more than an overnight. Food at the Zambezi Sun was only very ordinary. We tried way ahead to book a reservation at the Royal Livingstone, sister hotel, but they don't respond to email or reservation requests...very frustrating.
We had cocktails on their deck overlooking the Zambezi at sunset...definitely worthwhile!"
Location is terrific...out the back gate and you are standing in front of the falls. It is worth a short stop to see the falls, but you don't need any more than an overnight. Food at the Zambezi Sun was only very ordinary. We tried way ahead to book a reservation at the Royal Livingstone, sister hotel, but they don't respond to email or reservation requests...very frustrating.
We had cocktails on their deck overlooking the Zambezi at sunset...definitely worthwhile!"
Average
Experience Report
Overall Rating:
Average
Location
Excellent
Service
Average
Activities
Average
Rooms
Average
Food
Average
Facilities
Average
Savuti Camp
"Savuti Camp review"
2 nights
Arrived
2 Sep 2014
"We stayed at three different Wilderness Safari camps, all terrific, but Savuti is the best hands down. Wow, when you arrive and walk in from the arid Mopane landscape and first see the location of the camp on the Savuti channel, it is absolutely jaw droppingly beautiful!!! What a surprise...the food, staff, and tents were spectacular. The fact that the structures have thatched roofs makes them so much more inviting and atmospheric as compared to the all-over canvas tents we experienced in the other camps.
We loved the incredible spaciousness of the tent and magnificent view from our deck. Upon arrival, we were served a private brunch, as the other guests had not yet returned from the morning bush drive. We looked out upon the channel and a group of elephants playing in the water, splashing each other and just having the time of their lives, as were we!!! Any review of Savuti would not be complete without a word or two about Goodman, without question, the finest ranger and guide imaginable. We were so fortunate to share two days with him that we will never forget. His knowledge and genuine passion for Africa, the landscape, the animals and culture, were inspiring and riveting. We will never forget him and everything we shared.
In summary, we have to say that Wilderness Safaris deliver a magnificent overall experience for the price. Even though their classic camps are not cheap, it is a bargain given the quality of the experience that they deliver. The logistics of what they provide are staggering when you think about it and we can't imagine what the premier camps could provide that would warrant the price differential. You can only eat and drink so much fine food and drink in any one day. The staff and accommodations were superb in every respect."
We loved the incredible spaciousness of the tent and magnificent view from our deck. Upon arrival, we were served a private brunch, as the other guests had not yet returned from the morning bush drive. We looked out upon the channel and a group of elephants playing in the water, splashing each other and just having the time of their lives, as were we!!! Any review of Savuti would not be complete without a word or two about Goodman, without question, the finest ranger and guide imaginable. We were so fortunate to share two days with him that we will never forget. His knowledge and genuine passion for Africa, the landscape, the animals and culture, were inspiring and riveting. We will never forget him and everything we shared.
In summary, we have to say that Wilderness Safaris deliver a magnificent overall experience for the price. Even though their classic camps are not cheap, it is a bargain given the quality of the experience that they deliver. The logistics of what they provide are staggering when you think about it and we can't imagine what the premier camps could provide that would warrant the price differential. You can only eat and drink so much fine food and drink in any one day. The staff and accommodations were superb in every respect."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Little Vumbura
"Little Vumbura review"
3 nights
Arrived
4 Sep 2014
"We had a wonderful stay at Little Vumbura. The setting on the water is lovely, especially from the main lounge and dining areas. The food was superb, especially the bush picnic, complete with beef wellington and omelets cooked to order over the open barbecue grill. The picnic was scheduled on our last day and was held at a specific time that would allow us to enjoy this final event before boarding our plane for the next camp. Steven and Mandy, the camp managers are wonderful and extremely accommodating. Kelly is a delightful and charming hostess with an unforgettable smile. The fact that Vumbura offers both land and water activities is a real plus and is something that we would highly recommend to enrich the overall experience in Africa.
However, given its very positive reviews, we were a bit disappointed in Vumbura, in that the tents there are not as generous space-wise as any of the other camps at which we stayed. The layout inside the tent just isn't the greatest to be frank. The bed is rather cramped in the space provided and there is only one comfortable reading chair that ends up being in the middle of the dressing area right by the shower room and sinks. It just doesn't compare with the layout or space provided at either Savuti or Little Tubu. Also, the shower room is a disaster. The door gets wet when you enter or exit because it passes right under the water stream. Also, the door won't stay closed unless you stuff a wash cloth in the opening. The wind blows through the shower room from the outside with cold air so it is not very inviting. Also, there is really no place to hang wet towels. The clothes storage (even for the minimal amount you bring in your duffel) is also not well designed. My vote would be to replace the Vumbura tents with the same ones that are at Little Tubu.
Although we really had a very delightful overall experience at Vumbura and are torn about stating some negatives, we were extremely disappointed in the ranger/guide Kaye that we were assigned. We came away with the distinct impression that he was not happy in his work. His negativity permeated the bush drives and we did not see the amount of game that other guests whom we had met who had other guides at Vumbura experienced. He demonstrated some unprofessional behavior in calling out to the animals at times with sounds and calls. This behavior was rather startling to say the least. Since your ranger/guide joins you for meals, his attitude made for a less than congenial mealtime experience."
However, given its very positive reviews, we were a bit disappointed in Vumbura, in that the tents there are not as generous space-wise as any of the other camps at which we stayed. The layout inside the tent just isn't the greatest to be frank. The bed is rather cramped in the space provided and there is only one comfortable reading chair that ends up being in the middle of the dressing area right by the shower room and sinks. It just doesn't compare with the layout or space provided at either Savuti or Little Tubu. Also, the shower room is a disaster. The door gets wet when you enter or exit because it passes right under the water stream. Also, the door won't stay closed unless you stuff a wash cloth in the opening. The wind blows through the shower room from the outside with cold air so it is not very inviting. Also, there is really no place to hang wet towels. The clothes storage (even for the minimal amount you bring in your duffel) is also not well designed. My vote would be to replace the Vumbura tents with the same ones that are at Little Tubu.
Although we really had a very delightful overall experience at Vumbura and are torn about stating some negatives, we were extremely disappointed in the ranger/guide Kaye that we were assigned. We came away with the distinct impression that he was not happy in his work. His negativity permeated the bush drives and we did not see the amount of game that other guests whom we had met who had other guides at Vumbura experienced. He demonstrated some unprofessional behavior in calling out to the animals at times with sounds and calls. This behavior was rather startling to say the least. Since your ranger/guide joins you for meals, his attitude made for a less than congenial mealtime experience."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Average
Food
Excellent
Facilities
Excellent
Feedback response
Wilderness Safaris sent us the following in response to this feedback:
Thank you for the feedback we received from these guests. We are so pleased to note that they had a wonderful stay at Little Vumbura, enjoying the superb location, delicious food, the company of the camp managers Steven and Mandy, as well as Kelly. We certainly do agree that the offering of both land and water activities at the camp provides such a well balanced experience of the delta and all it has offer.
We were disappointed to learn that the guests did not enjoy their accommodation very much. Their concerns regarding the size of the tent, layout inside, shower issue and lack of spaciousness has been brought to the attention of our Botswana Operations. At this point in time, there is very little they are able to do to improve on these areas, but the guests comments have been noted and will certainly be taken into account when Little Vumbura is next scheduled for a refurbishment. What the team are able to rectify quite quickly is to provide more hanging space for towels et al and relook at improving the luggage storage setup. We really to appreciate their insightful comments and recommendations, they will certainly be taken into consideration.
With regards to the guide Madala Kay, we were most disconcerted to learn that their experience was not a very good one. He is a very popular guide who is often spoken about by guests and receives rave reviews and is requested very often. It may very well be that the guide and guests, personality wise, were incompatible which is very unfortunate. Please do assure the guests that the feedback has been addressed directly with the guide by the guide trainer as well as camp management. We do understand that the guiding offering forms an integral part of the guests experience whilst on safari and we really want the guide to learn and grow from his interactions, so it is best to work through this kind of constructive feedback with the guide so he has a better insight into how he could go about refining his skills. It is a pity that the guests did not make mention of the guide’s behaviour whilst in camp, so that the management team could have addressed it then and there. We can only apologise for the awkwardness these guests experienced in this situation.
Thank you for the feedback we received from these guests. We are so pleased to note that they had a wonderful stay at Little Vumbura, enjoying the superb location, delicious food, the company of the camp managers Steven and Mandy, as well as Kelly. We certainly do agree that the offering of both land and water activities at the camp provides such a well balanced experience of the delta and all it has offer.
We were disappointed to learn that the guests did not enjoy their accommodation very much. Their concerns regarding the size of the tent, layout inside, shower issue and lack of spaciousness has been brought to the attention of our Botswana Operations. At this point in time, there is very little they are able to do to improve on these areas, but the guests comments have been noted and will certainly be taken into account when Little Vumbura is next scheduled for a refurbishment. What the team are able to rectify quite quickly is to provide more hanging space for towels et al and relook at improving the luggage storage setup. We really to appreciate their insightful comments and recommendations, they will certainly be taken into consideration.
With regards to the guide Madala Kay, we were most disconcerted to learn that their experience was not a very good one. He is a very popular guide who is often spoken about by guests and receives rave reviews and is requested very often. It may very well be that the guide and guests, personality wise, were incompatible which is very unfortunate. Please do assure the guests that the feedback has been addressed directly with the guide by the guide trainer as well as camp management. We do understand that the guiding offering forms an integral part of the guests experience whilst on safari and we really want the guide to learn and grow from his interactions, so it is best to work through this kind of constructive feedback with the guide so he has a better insight into how he could go about refining his skills. It is a pity that the guests did not make mention of the guide’s behaviour whilst in camp, so that the management team could have addressed it then and there. We can only apologise for the awkwardness these guests experienced in this situation.
Little Tubu
"Little Tubu review"
2 nights
Arrived
7 Sep 2014
"Little Tubu, our last stop, proved to be somewhat of a surprise. There were some less than glowing reviews on Trip Advisor when it first opened, but what ever problems there might have been are no longer. We weren't expecting terrific game viewing and yet that is what we experienced. Johnny, our guide, was wonderful, and almost met the extraordinarily high standards of our guides at Dulini and Savuti. The lion sightings at Tubu were truly memorable. We also thoroughly enjoyed the bush walk with the elderly bush man who showed us how to make an animal snare and to make fire in a matter of seconds. All of those participants on the TV program, Survivor, should take a few lessons from him!!
As previously stated, the tents at Little Tubu are extremely spacious and comfortable. Both indoor and outdoor showers are delightful. The food and service were amazing. Although a bit separated, the three Little Tubu tents are really not very far from Tubu Tree and its twelve tents. We were not expecting the two camps to be quite so close together, although Little Tubu is definitely run as a separate camp with totally separate dining facilities. The boma dinner the last evening of our trip, held under a magnificent full moon, left us with memories of a lifetime!"
As previously stated, the tents at Little Tubu are extremely spacious and comfortable. Both indoor and outdoor showers are delightful. The food and service were amazing. Although a bit separated, the three Little Tubu tents are really not very far from Tubu Tree and its twelve tents. We were not expecting the two camps to be quite so close together, although Little Tubu is definitely run as a separate camp with totally separate dining facilities. The boma dinner the last evening of our trip, held under a magnificent full moon, left us with memories of a lifetime!"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
I am aware that South Africa is not an area that Expert Africa specializes in. However, if you have a client with limited time, say only four days for a safari, send them to Dulini. In four days, we saw everything there is to see!!! For the rest of the trip, we simply sat back, took a few photos, but mostly just observed the behavior and interaction of the animals. We had already seen it all. Sabi Sands is remarkable. Our rangers, Patrick for a day and a half and then and most especially Fred, were truly phenomenal. Their knowledge, passion and commitment was remarkable and provided us with an experience and memories we will never forget. It was not just a class in zoology, but an entire Masters course!!
While at Dulini we were treated to a private bush picnic, just the two of us, that is beyond description. I might add that this was in addition to the candle light dinner served course by course in our room by Maurice, the Butler extraordinaire. We also enjoyed a fabulous private bush walk with Fred.
For your clients coming from the US, we would like to mention that the best thing we did after the long flights, was to change our air flight and go with the Federal Air charter from Joburg to Ulusaba. Forget the South African Air flight from Joburg. It only adds hours and you would arrive at Dulini even more exhausted. You have no time to rest or recoup once you arrive in Africa, as they have you scheduled out immediately for a bush drive. It is definitely worth any small additional charge to go by charter, plus Federal Air has a very comfortable waiting area where you can relax and get something to drink or eat in Joburg. The Ulusaba airstrip is also kind of a fun place to land...Richard Branson has not left anything to chance!! Quite an elegant and spectacular way to begin your visit."