Travel reviews by Mrs S from Maldon
Review Distribution
Total number of trips
1
Countries visited
2
Lodges stayed in
10
Excursions taken
0
Surpassed our expectations
Namibia and 1 other country between 25 Jul 2014 and 13 Aug 2014
"It was a brilliant trip and although our expectations were high they were certainly exceeded. Most the lodges were small and gave us the personal service that is so important. It almost felt as though we were staying with friends. We will certainly recommend you to friends and also hope to use you again ourselves.
The only problem we encountered was with the transfers. When we left the car in Katima the transfer peop0le had no record of us and we were delayed by about an hour. the transfer, once it happened, was seamless, but it did cause us some worries as we sat in a café with mountains of luggage. Similarly no one turned up for our transfer to the airport when we were at Victoria Falls. We eventually loaded our luggage onto the last minibus going in that direction and sat5 down so they agreed to take us. I think it was an easier option than trying to move a rather stressed middle aged English couple!
Suggestions to help us improve our trips or our service:
Sort out the transfers"
The only problem we encountered was with the transfers. When we left the car in Katima the transfer peop0le had no record of us and we were delayed by about an hour. the transfer, once it happened, was seamless, but it did cause us some worries as we sat in a café with mountains of luggage. Similarly no one turned up for our transfer to the airport when we were at Victoria Falls. We eventually loaded our luggage onto the last minibus going in that direction and sat5 down so they agreed to take us. I think it was an easier option than trying to move a rather stressed middle aged English couple!
Suggestions to help us improve our trips or our service:
Sort out the transfers"
Elegant Guesthouse
"Lovely"
1 night
Arrived
26 Jul 2014
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Rooms
Excellent
Food
Excellent
Hoodia Desert Lodge
"Brilliant"
2 nights
Arrived
27 Jul 2014
"What a wonderful location. We were there for our wedding anniversary and they made it very special.
The trip to Sossulvlei was outstanding (I never thought I'd get to the top of the dune but was so pleased that I did!) and finished off with a veritable banquet with sparkling wine set amongst the dunes. We were made to feel very special. The host was very attentive and spoke to us each night we were there to check that things were OK."
The trip to Sossulvlei was outstanding (I never thought I'd get to the top of the dune but was so pleased that I did!) and finished off with a veritable banquet with sparkling wine set amongst the dunes. We were made to feel very special. The host was very attentive and spoke to us each night we were there to check that things were OK."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Average
Cornerstone Guesthouse
"Lovely"
2 nights
Arrived
29 Jul 2014
"A lovely guesthouse within easy walking distance of the sea, town and restaurants.
They gave us an early breakfast in order for us to go sea kayaking and recommended and booked restaurants for us for our evening meals. Wi Fi was also a boon."
They gave us an early breakfast in order for us to go sea kayaking and recommended and booked restaurants for us for our evening meals. Wi Fi was also a boon."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Facilities
Good
Rooms
Excellent
Food
Good
Camp Kipwe
"Wow! What a place!"
2 nights
Arrived
31 Jul 2014
"We LOVED this place. The 'rooms' are so cleverly constructed and very private and comfortable. The food was of a very high standard with a choice of main.
The sundowner terrace was beautiful and the food and drink we were served made it very special. We did a morning game drive and the visit to the rock carvings in the afternoon and both were very worthwhile. Tafi the gui9de was especially knowledgeable about the animals and the area."
The sundowner terrace was beautiful and the food and drink we were served made it very special. We did a morning game drive and the visit to the rock carvings in the afternoon and both were very worthwhile. Tafi the gui9de was especially knowledgeable about the animals and the area."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Good
Okaukuejo Camp
"Okaukuejo Camp review"
2 nights
Arrived
2 Aug 2014
"We loved the location of the camp and spent hours watching the waterhole - certainly better than TV!
However the check in took a long time and the assistant not terribly helpful. The cabin was comfortable and the problem with lights was sorted out soon after we pointed it out. We were also impressed by the privacy we were afforded in spite of the size of the camp.
However the food was poor. The selection mediocre and they were constantly running out of things. When I asked whether more bread was coming out I was asked 'Why, do you want some'. Many staff standing around chatting and no sense of personal service or pride in their job that we had experienced everywhere else that we stayed.
The game drive we went on was OK but merely took us to a nearby waterhole and was really rather disappointing. We know that there are no guarantees with wild animals but felt that he could have shown more enthusiasm and we weren't even given water despite being out for 3 hours."
However the check in took a long time and the assistant not terribly helpful. The cabin was comfortable and the problem with lights was sorted out soon after we pointed it out. We were also impressed by the privacy we were afforded in spite of the size of the camp.
However the food was poor. The selection mediocre and they were constantly running out of things. When I asked whether more bread was coming out I was asked 'Why, do you want some'. Many staff standing around chatting and no sense of personal service or pride in their job that we had experienced everywhere else that we stayed.
The game drive we went on was OK but merely took us to a nearby waterhole and was really rather disappointing. We know that there are no guarantees with wild animals but felt that he could have shown more enthusiasm and we weren't even given water despite being out for 3 hours."
Average
Experience Report
Overall Rating:
Average
Location
Excellent
Service
Average
Activities
Average
Rooms
Good
Food
Poor
Facilities
Average
Mushara Outpost
"Fantastic"
2 nights
Arrived
4 Aug 2014
"We were made to feel very special here and loved the privacy that the accommodation gave us. We especially liked the showers. the hot water bottles in our bed were a nice touch.
We didn't do any activities here and although tempted by the swimming pool we saw mosquito larvae and it wasn't as clean as we might have liked. Otherwise though it was a perfect place to stay and sitting around the fire in the evenings and watching the stars was lovely."
We didn't do any activities here and although tempted by the swimming pool we saw mosquito larvae and it wasn't as clean as we might have liked. Otherwise though it was a perfect place to stay and sitting around the fire in the evenings and watching the stars was lovely."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Facilities
Good
Rooms
Excellent
Food
Excellent
Hakusembe River Lodge
"Lovely outlook over Angola"
1 night
Arrived
6 Aug 2014
"We were only here for one night on our way up the Caprivi but still managed to do the 'sunset cruise'. This was most enjoyable.
The room was lovely but the room where we had our meal lacked any ambience and the food was not very inspiring. We were also disappointed that we were charged for coffee after our meal and that some of the liqueurs offered on the drinks menu were not actually available.
The swimming pool was not useable."
The room was lovely but the room where we had our meal lacked any ambience and the food was not very inspiring. We were also disappointed that we were charged for coffee after our meal and that some of the liqueurs offered on the drinks menu were not actually available.
The swimming pool was not useable."
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Good
Activities
Excellent
Rooms
Excellent
Food
Average
Facilities
Average
Ndhovu Safari Lodge
"Ndhovu Safari Lodge review"
2 nights
Arrived
7 Aug 2014
"A lovely setting - we loved watching the hippos. However on our first night we had an invasion of mice who actually moved the laundry bag across the floor. Quite un nerving - just as well we had a 'mousequito' net!
On the following evening we packed everything into the car apart from one small bag with our clothes and toiletries for the next morning. Again we were woken up and the following morning found that they had eaten their way through the bag, shredded so paper inside it and destroyed a sewing kit. we did mention it to the owners whose response was 'Its never happened before'. We know that we will come across wildlife of all sizes on such a holiday but were surprised to be sharing our tent.
The sunset cruise was lovely and Michael, the guide, knew a lot, especially about the birds. The following day he took us to his village to meet his family. This was wonderful - although very humbling - and he also arranged for us to meet one of the teachers (we are teachers ourselves) and we spent more than 30 minutes with him learning about the Namibian education system. I will never again complain about a lack of board markers!!"
On the following evening we packed everything into the car apart from one small bag with our clothes and toiletries for the next morning. Again we were woken up and the following morning found that they had eaten their way through the bag, shredded so paper inside it and destroyed a sewing kit. we did mention it to the owners whose response was 'Its never happened before'. We know that we will come across wildlife of all sizes on such a holiday but were surprised to be sharing our tent.
The sunset cruise was lovely and Michael, the guide, knew a lot, especially about the birds. The following day he took us to his village to meet his family. This was wonderful - although very humbling - and he also arranged for us to meet one of the teachers (we are teachers ourselves) and we spent more than 30 minutes with him learning about the Namibian education system. I will never again complain about a lack of board markers!!"
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Good
Activities
Good
Rooms
Average
Food
Good
Facilities
Average
Lianshulu Lodge
"Another lovely river setting"
2 nights
Arrived
9 Aug 2014
"Another lovely setting - and our private safari lodge since we were the only visitors for the first night. Service was very attentive and the food was good with some excellent dishes. However we found that the game drive and river cruise were the most expensive by far of those that we had been offered. We did the river trip which was most enjoyable but the 'nibbles' supplied to go with our drinks were quite ordinary and certainly less inspired than the previous two sunset cruises that we had done.
Another concern was the power which was not enough to drive a hairdryer or charge any electrical item. We therefore had to bring them to the main reception area where there was a 'charging' room. The safe also did not work.
We visited Liazula village nearby which we had read about in the Bradt guide but this was not pushed by the manageress and she seemed surprised that we enjoyed our visit so much. All in all though we had a lovely time here.
You gave us a warning about the state of the roads towards the Lodge. these have recently been 'tarred' and are now excellent"
Another concern was the power which was not enough to drive a hairdryer or charge any electrical item. We therefore had to bring them to the main reception area where there was a 'charging' room. The safe also did not work.
We visited Liazula village nearby which we had read about in the Bradt guide but this was not pushed by the manageress and she seemed surprised that we enjoyed our visit so much. All in all though we had a lovely time here.
You gave us a warning about the state of the roads towards the Lodge. these have recently been 'tarred' and are now excellent"
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Excellent
Activities
Good
Rooms
Excellent
Food
Good
Facilities
Good
Avani Victoria Falls
"Royal Livingstone - wonderful"
2 nights
Arrived
11 Aug 2014
"We were moved to the Royal Livingstone because of a conference at Zambezi Sun and had a wonderful time. They were extremely helpful and attentive and the facilities and setting were excellent.
The only downside was the cost of drinks and meals which were more than they would have been. It was a wonderful place to stay."
The only downside was the cost of drinks and meals which were more than they would have been. It was a wonderful place to stay."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
It was just an 'overnighter' to allow us to recover from our journey but we found it to be very well appointed and the manager Matilda to be extremely helpful"