Travel reviews by Mrs S & family from Quebec
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
7
Excursions taken
0
Great first time in Africa!
Zambia between 5 Aug 2013 and 22 Aug 2013
"Great trip.
Loved the country, small lodges, always smiling people."
Loved the country, small lodges, always smiling people."
Arranged By Claire Scott
Flatdogs Camp
"Great safari, great guide"
3 nights
Arrived
5 Aug 2013
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Tafika
"Great stay"
3 nights
Arrived
8 Aug 2013
"We loved the family chalet, the family atmosphere, the amazing bushcamps. We switched and stay an extra day (3 nights instead of 2) in the bushcamps. Our family of our was the only guests during our time in the bushcamps: magical and intimate.
We enjoyed speaking to John, Carol, Jenny and to all the guides who shared meals with us. Alex was great on the walking trails!
The food was great and the fresh salads and vegetables appreciated. I ate a bit too much cake and dessert during the meals and tea breaks.
We all did the microlight, some bicycling and visited the village. So many smiling children.
Tough leaving..."
We enjoyed speaking to John, Carol, Jenny and to all the guides who shared meals with us. Alex was great on the walking trails!
The food was great and the fresh salads and vegetables appreciated. I ate a bit too much cake and dessert during the meals and tea breaks.
We all did the microlight, some bicycling and visited the village. So many smiling children.
Tough leaving..."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Big Lagoon Camp
"Amazing"
1 night
Arrived
11 Aug 2013
"Loved it"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Chikoko Tree Camp
"Amazing"
1 night
Arrived
12 Aug 2013
"Loved it!"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Tafika
"Great time"
2 nights
Arrived
13 Aug 2013
"Please see previous review [Ed: See below for these travellers' comments from their first stay at Tafika, a few days earlier in their trip.]"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Kasaka River Lodge
"Great safari"
4 nights
Arrived
15 Aug 2013
"We had a great time.
The tents are comfortable, my sons were quite close to the staff quarters so a bit less peaceful. The food was delicious.
The lodge is a bit far from where the animals are in the park so driving there and back is quite long. However, the guides can often combine boating with a drive which is great. The whole day drive further into the park is a must! Joseph was an amazing guide and we also liked Lewis on the boat. The canoeing in the chanel was magical and we would have liked it to last longer.
Blankets on the jeeps for the evening are suggested."
The tents are comfortable, my sons were quite close to the staff quarters so a bit less peaceful. The food was delicious.
The lodge is a bit far from where the animals are in the park so driving there and back is quite long. However, the guides can often combine boating with a drive which is great. The whole day drive further into the park is a must! Joseph was an amazing guide and we also liked Lewis on the boat. The canoeing in the chanel was magical and we would have liked it to last longer.
Blankets on the jeeps for the evening are suggested."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Good
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Waterberry Zambezi Lodge
"Great stay in the farmhouse"
3 nights
Arrived
19 Aug 2013
"We had a great stay in the farmhouse. Everything was topnotch, the meals prepared by Josephine and Alex were delicious ( especially the curry on the first night).
The activities were very well organized and everything flowed without a hitch. A 45 minute drive into town. Special thanks to Webster for the morning bird walk.
I was a bit uncomfortable regarding the tip suggestions in the booklet ( service charge included with the staff's salary), and felt afterwards that I didn't tip enough. I will try to make it up."
The activities were very well organized and everything flowed without a hitch. A 45 minute drive into town. Special thanks to Webster for the morning bird walk.
I was a bit uncomfortable regarding the tip suggestions in the booklet ( service charge included with the staff's salary), and felt afterwards that I didn't tip enough. I will try to make it up."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Feedback response
We sent these travellers comments to Waterberry Lodge and received this instant response from Tessa there, regarding the confusion over tipping. She wrote:
"I will review our wording about tips. What the book is supposed to tell guests is that the staff already receive a payment called the Service Charge as a legal requirement but that if they want to tip they can, either via the tip box for all the staff or to individuals. The wording is not supposed to make anyone feel uncomfortable."
So we hope that these comments may have helped Waterberry Lodge to rectify a simple misunderstanding that may have be confusing for other guests.
"I will review our wording about tips. What the book is supposed to tell guests is that the staff already receive a payment called the Service Charge as a legal requirement but that if they want to tip they can, either via the tip box for all the staff or to individuals. The wording is not supposed to make anyone feel uncomfortable."
So we hope that these comments may have helped Waterberry Lodge to rectify a simple misunderstanding that may have be confusing for other guests.
The food was good. It was a good idea to have us order supper before leaving on safari for the afternoon and night drives.
Our guide Malama was great, very knowledgeable. We saw plenty of animals. The guides seem to know were they hang out. We started of in the morning earlier than in the other camps and had a longer break in the afternoon. They accomodated us to prolong a morning drive with sandwiches til almost noon."