Travel reviews by The B family from Leics.
Review Distribution
Total number of trips
2
Countries visited
2
Lodges stayed in
9
Excursions taken
0
My Aug 2015 trip
Zambia between 21 Aug 2015 and 1 Sep 2015
"This was a very well put together trip. Although we spent a minimum number of nights at each camp (2) Robin Pope safaris moved all our luggage seamlessly and we were able to have a transfer and drive at the same time!
I would also highly commend Robin Pope for their ability to help us through Lusaka and Livingston airports.
Particularly helpful was their ability to get us through the diplomatic channel when getting our visa into Zambia!
Suggestions to help us improve our trips or our service:
No. Well done!"
I would also highly commend Robin Pope for their ability to help us through Lusaka and Livingston airports.
Particularly helpful was their ability to get us through the diplomatic channel when getting our visa into Zambia!
Suggestions to help us improve our trips or our service:
No. Well done!"
Arranged By Claire Scott
Nkwali
"Nkwali review"
2 nights
Arrived
22 Aug 2015
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Tena Tena
"Tena Tena review"
2 nights
Arrived
24 Aug 2015
"Again an excellent camp. Rather more spread out then nikwali .We enjoyed the combination of a fixed tent and open bathroom
A special mention about the camp manager Christabelle. She was genuinely very friendly and informative. Nothing was too much trouble to her."
A special mention about the camp manager Christabelle. She was genuinely very friendly and informative. Nothing was too much trouble to her."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Robin Pope Safaris bush-camp
"Robin Pope Safaris bush-camp review"
2 nights
Arrived
26 Aug 2015
"The highlight of our trip! It could not be improved on.
Kanga and his team were fantastic and Kangar himself was by far our best guide both for his enthusiasm and ability to put over information."
Kanga and his team were fantastic and Kangar himself was by far our best guide both for his enthusiasm and ability to put over information."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Nsefu
"Nsefu review"
2 nights
Arrived
28 Aug 2015
"This was our favourite fixed camp due to its position on the bend of the Luangwa river.
Again the food and guiding were excellent"
Again the food and guiding were excellent"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Avani Victoria Falls
"Zambezi Sun. (Avani)"
2 nights
Arrived
30 Aug 2015
"Fantastic position to the falls. A large and less intimate hotel but with plenty of space and a lovely pool to relax after the 5 AM starts!!"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Good
Facilities
Good
Rooms
Good
Food
Good
My Feb 2014 trip
Kenya between 8 Feb 2014 and 23 Feb 2014
"We had a fantastic trip.
The second camp we chose was much smarter than we had expected, we couldn't fault it but we would have preferred something more relaxed with the use of the campfire rather than formal lounge. As we were the only ones there we felt they needed to alter their routine a little.
Suggestions to help us improve our trips or our service:
The rough guide was very helpful.
We felt the early visa option was a waste of money as we queued just the same as those purchasing at the airport."
The second camp we chose was much smarter than we had expected, we couldn't fault it but we would have preferred something more relaxed with the use of the campfire rather than formal lounge. As we were the only ones there we felt they needed to alter their routine a little.
Suggestions to help us improve our trips or our service:
The rough guide was very helpful.
We felt the early visa option was a waste of money as we queued just the same as those purchasing at the airport."
Arranged By Richard Trillo
El Karama Lodge
"El Karama Eco-Lodge review"
3 nights
Arrived
9 Feb 2014
"Staff we're very friendly and helpful.
The pool and rest areas around the pool were excellent.
Guides were very knowledgeable and we loved our early evening bush walk."
The pool and rest areas around the pool were excellent.
Guides were very knowledgeable and we loved our early evening bush walk."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Good
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Excellent
Leleshwa
"Leleshwa review"
3 nights
Arrived
12 Feb 2014
"Unfortunately we were the only people staying in camp on two out of our three nights so we missed chatting to others about their day. All our meals in camp even breakfast were with the guide which felt a bit intense/ formal. Maybe if the camp fire had been lit in the evenings it could have been more informal which we would have preferred.
We did get stuck in sand on our way to the Maasai Mara so a spade would have been useful to have been carried!"
We did get stuck in sand on our way to the Maasai Mara so a spade would have been useful to have been carried!"
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Good
Activities
Good
Rooms
Good
Food
Excellent
Facilities
Good
Feedback response
We contacted Leleshwas owners about these comments and they told us that when Mr and Mrs B were in camp a relief manager was in charge as their usual manager was temporarily away (they added that they would love to be in camp themselves all the time, but that isnt possible throughout the year). It appears the relief manager may not have been as perceptive to their needs as the staff normally are. The campfire should have been lit every evening and this seems to have been an oversight.
The camp says the vehicle has a bracket for a spade and they agree there is no excuse for it not being in place and apologise for this inconvenience.
The owners have spoken to their staff about these issues and are also reassessing their thoughts on relief management. They asked us to pass on their reassurances that this kind of feedback is very atypical and apologise to these guests that in this instance they didnt receive the highest level of attentive service.
The camp says the vehicle has a bracket for a spade and they agree there is no excuse for it not being in place and apologise for this inconvenience.
The owners have spoken to their staff about these issues and are also reassessing their thoughts on relief management. They asked us to pass on their reassurances that this kind of feedback is very atypical and apologise to these guests that in this instance they didnt receive the highest level of attentive service.
East Africa Manager
The Emakoko
"The Emakoko review"
1 night
Arrived
15 Feb 2014
"All aspects excellent"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Asha Boutique Hotel
"Asha Cottage review"
6 nights
Arrived
16 Feb 2014
"The evening meals by candlelight around the pool area were fabulous."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
We particularly enjoyed the drum wake up call!,"