Travel reviews by Mrs D x 3 from Newport
Review Distribution
Total number of trips
2
Countries visited
3
Lodges stayed in
7
Excursions taken
0
Great holiday
Tanzania and 1 other country between 17 Sep 2016 and 30 Sep 2016

Kia Lodge
"Kia Lodge review"

Namiri Plains Camp
"Namiri Plains Camp review"
There was a large party in the camp who did not all seem very interested in the safari experience and played some loud music one night. They had their own vehicle so this worked hugely to our advantage as we had our own vehicle with the head guide and his trainee who were excellent. We had dinner on our own with the head guide on our last night who was fantastic company."

Pongwe Beach Hotel
"Pongwe Beach Hotel review"
A lot of thought has gone into the layout so there is plenty of privacy and it is very quiet even if all the rooms were full.
All the staff were very welcoming and we had a really nice stay."
My Sept 2012 holiday
Zambia between 21 Sep 2012 and 1 Oct 2012
At Robin's house Helen was given a lot of food she could eat that was especially made, and whilst Polly made an effort at mealtimes, Helen was limited with snacks etc at both Nsefu and Tena Tena, ( I put on weight eating all the cakes etc and she lost weight). But Helen did have sandwiches on the last day from Tena Tena out of rice flour.
The holiday was a 9 or 9.5 out of 10 but so easily could have been a 10 which was the disappointing part for all of us but especially Helen with it being her first safari.
Suggestions to help us improve our trips or our service:
I was very pleased with the service we received from both Maruska and you as a company, I would certainly recommend you and would be keen to book with you again."
Arranged By Maruska AdyeRowe

Robin's House
"Robin's house review"
We were disappointed by this omission, there could have been a genuine reason but this was not communicated to us. This was a shame because the rest of our experience was excellent and the food produced by the chef Robert and the service from Lafayu was outstanding. We also had all of our laundry on time by kapimi and he was very good in assisting the guide Obi with the light in the evening drives."

Nsefu
"Nsefu"
Our guide Braston was excellent, he particularly had very good customer care skills and was very considerate when driving around bushes and trees etc. His assistant with the light Kelvin was also extremely good company. All in all we very much enjoyed our time at Nsefu most of all on our trip."

Tena Tena
"Tena Tena review"
When we arrived the host was on her break so James from Robin's house was with us and we mentioned that we would be grateful if we could have a car for just the three of us if at all possible, James said with five tents and three cars it should not be a problem. We did have the first evening drive on our own, but then we were with other people the rest of the time. We seemed to be allocated two Norwegian ladies, they said they were particularly interested in lions. On the second day two French gentlemen arrived and Bertram drove them over to the Nsefu area to see the pride of lions there, at this point we felt that they were having a gold star service and we were having bronze or silver.
There was an issue with a car breaking down on the second day, so we had to get someone out to push us and then we had to leave the car running when we stopped. This meant that there was a car short on the last morning, Helen did not come on this safari but the two Norwegian girls were sat behind Steve and I and talked for most of the time which was a disappointment for us. They went back to pack just after 9 and we stayed out. One questions, if there was a car to collect them, could we have actually gone out on our own to start with. With just five tents I thought five people in one car with the amount we paid for the holiday was disappointing especially when James had told us on arrival that a vehicle to ourselves should not have been a problem. The guide was good at Nsefu but was not careful driving as we were being scratched by branches and having to duck out of the way of them.
It was noticable that there seemed to be no urgency to get people out at six oclock in the morning and on both our walking and driving safari we were waiting for some time for the other guests to go back to their rooms which resulted in us leaving camp at 6.30 or later.
Ali the waiter was very good and was very good on our spot light on the evening safari and exremely well mannered and polite."
Robin Pope Safaris have also apologised for not explaining the game drive routes better to these guests. They informed us that they are careful to work within rough boundaries when on game drives in this area of the park in order to avoid guests visiting both Nsefu and Tena Tena safari camps driving over the same routes. In this instance, one guide broke these rules in order to take the French guests to see lions in Nsefus game drive area. But on the safari drives that these guests were on, the guide would have been careful not to take them into areas he knew they'd already been. Whilst Robin Pope Safari's reasons behind setting these rules are valid, it would have been much better to explain the situation to the guests once everyone knew where the lions could be found, and to offer them the option of making an informed decision over which direction they'd like to take their game drive in.

Eight Reedbuck Hotel, Zambia (this camp has since closed)
"Eight reedbuck hotel"
The only comment really was that for such a new hotel the shower was quite dirty, but the rest of the room and sitting area was very pleasant."
Not currently featured by Expert Africa
Fantastic location and friendly staff linens in room were a bit worn"