Travel reviews by KR family from SW London
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
2
Excursions taken
0
My Aug 2011 trip
Botswana between 19 Aug 2011 and 25 Aug 2011
"Looking forward to returning to Botswanna in the future.
Suggestions to help us improve our trips or our service:
We were given the help that we required. Cannot think of any improvements that are necessary."
Suggestions to help us improve our trips or our service:
We were given the help that we required. Cannot think of any improvements that are necessary."
Arranged By Lucy Copson
Shinde Camp
"Shinde Camp review"
3 nights
Arrived
19 Aug 2011
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Excellent
Lagoon Camp
"Lagoon Camp Review"
3 nights
Arrived
22 Aug 2011
"Loved the refurbished rooms. A bath robe would have been a welcome addition.
Staff were very professional and informative. Camp lacked a feeling of intimacy, not sure if this was because it is newly refurbished. Little in the way of personal touches. Would have liked coffee in room in morning. Would have preferred breakfast before drive and lunch afterwards rather than brunch. All meals were excellent in content. Meal times felt rushed. Had the feeling of a canteen. Did not like that no staff were around between midday and 3.15 pm.
Saw all of the animals that were on wish list and staff went out of their way to ensure this."
Staff were very professional and informative. Camp lacked a feeling of intimacy, not sure if this was because it is newly refurbished. Little in the way of personal touches. Would have liked coffee in room in morning. Would have preferred breakfast before drive and lunch afterwards rather than brunch. All meals were excellent in content. Meal times felt rushed. Had the feeling of a canteen. Did not like that no staff were around between midday and 3.15 pm.
Saw all of the animals that were on wish list and staff went out of their way to ensure this."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Average
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
All of the staff went out of their way to make us feel welcome and they contributed hugely to our enjoyment. The food was variable, some excellent, some not as good. Liked the dining area and that staff waited on you. The staff wre great with our children,(13and17years old).
There were lots of nice touches, coffee in room in morning, sherry in the room in the evening and hot water bottles! All in all, an amazing stay!"