Botswana: reviews from our travellers

"We went for the animals and the scenery which were wonderful and totally lived up to expectations but I hadnt expected to be so entranced by the people who looked after us. They were just amazing, genuine, dignified, informed, funny,. It was such a priviledge to have that experience and i will never forget ithem.

Suggestions to help us improve our trips or our service:

Just keep doing what you are doing so well. Maruska was great, listened to us and was very knowledgeable which helped enormously.She was very good, answered our questions very promptly. We also met some other people whose trip she planned and they were also extremely happy with her." Read full review: 16 nights in Africa; 8 on a Namibia trip

"Every thing ran like clockwork and came up to expectations. Thanks to Lucy for doing a great job.

I would have no hesitation in recommending Expert Africa.

Hope to travel with you again

Suggestions to help us improve our trips or our service:

Keep up the good work" Read full review: 13 nights in Africa; 9 on a Botswana safari

"THe trip was memorable and wonderful. I would love to return sometime.

Just one point, perhaps I did not read the instructions, but please warn people that there is no Mobile phone contact or Internet access (Except Muchenje). It was nice but I should have been better prepared. The silence and overall experience was excellent.

I have recomended your Company to friends.

Thank you for th excellent organisation and the Camps we were sent to.

Suggestions to help us improve our trips or our service:

Inform us that Mobile phones and Internet not available in many camps. As it happened , it was good to be far away.

The organisation was excellent" Read full review: 10 nights in Africa; 10 on a Botswana safari

"We had a wonderful trip and even though there was the odd misfortune we counted them as part of the experince. We enjoyed sharing the trip with our friends and have a wealth of photos and memories which will remain with us.

Our thanks for your good advice when we started plannig the trip. Your knowledge was invaluable and made a huge difference.

Suggestions to help us improve our trips or our service:

You may wish to advise travellers about problems at Maun with luggage tampering. We had nothing of value in our luggage so merely suffered the inconvenience." Read full review: 14 nights in Africa; 10 on a Botswana safari

"Expert Africa have lived up to their name, providing us with an exceptional, personalised trip and some wonderful memories.

Suggestions to help us improve our trips or our service:

I would have thought that there was very little room for improvement!" Read full review: 14 nights in Africa; 10 on a Botswana safari

"We were overall very happy with the service from start to finish by Expert Africa and all the arranged accommodations and transfers. We would have had a terrible time planning the transfers ourselves and are thankful we used such a competent, knowledgeable booking agent. Maruska, our handling agent, was professional and prompt and very detailed. The only suggestion again would be for a heads-up on the activities & possible multiple visas at Victoria Falls.

We really enjoyed our trip, and while we planned out the basic areas we wanted to visit, ExpertAfrica was able to help us connect the dots and help make our trip that much better. The areas we visited were truly wonderful.

FYI, since we had a large party, all three children (two aged 7 and one aged 2.5) were able to attend the game drives at Sandibe because we had our own party and own vehicle. Our kids had a wonderful time and loved the safaris (as did we) and with all the smooth transfers, we were happy that everything went according to plan. (Also, children under 3 were free for activities that allowed children at Victoria Falls, which made our helicopter ride over the Falls slightly less $ painful!)

Suggestions to help us improve our trips or our service:

Tipping policies are still a bit of a mystery for us, as there is always a great variable involved as far as how the service was. I'm not sure if guidelines for each area of travel is feasible, but it would be helpful to find out what other visitors tipped." Read full review: 5 nights in Africa; 3 on a Botswana safari

"Had a fantastic time! It was one of the best holidays we've been on.

This was made even better by how helpful everyone at Expert Africa was, from Chris answering our numerous questions at the Travel & Destinations Show in London to booking our trip with Maruska in evenings after we'd finished work. We'd just like to say a big Thank You to everyone at Expert Africa, and we'll remember you for the future should we decide to head back to Africa!

Suggestions to help us improve our trips or our service:

We really appreciated two key aspects of your setup:

- Your presence at the Earl's Court Travel & Destination show and Chris' kindness in sitting down with us for over an hour to talk with us about Botswana and the surrounding area

- Being able to speak to Maruska after UK work hours, whilst she was located out in New Zealand (thankfully all charged at UK rates)." Read full review: 6 nights in Africa; 6 on a Botswana safari

"I look forward to another trip to Africa and would definitly recommend Expert Africa and Maruska Adye to my friends.

She is knowlegeable about the countries we visited, patinet with questions, and fast in her responses." Read full review: 22 nights in Africa; 6 on a Botswana safari

"This was an excellent trip. I was travellilng alone I would really recommend it for other solo travellers.

Everything worked like clockwork, I was well looked after by camp staff and guides and had some great experiences. Because the camps are small and organised so that you all eat together I met some really interesting people and had a great time.

Suggestions to help us improve our trips or our service:

You might add that it is worth taking a beanie hat for the cold - I had to buy one in the Kalahari. Also not being used to taiylor made trips I needed to ask if I had to get a taxi from Victoria Falls Airport to my hotel - it was not clear from the itinerary that there would be driver there for me. Otherwise it was all fine." Read full review: 14 nights in Africa; 11 on a Botswana safari

"We loved the Bush so much. Now hope to go back to Zimbabwe.

Thanks to Lucy for organising everything so perfectly and efficiently." Read full review: 3 nights in Africa; 3 on a Botswana safari