Africa: Reviews from our travellers

"We thoroughly enjoyed our trip to Namibia and have been recommending it to friends. It is great that the country lends itself to being able to drive yourself around on your own schedule and taking in the sights you want to see on your own terms.

I was most impressed with Expert Africa. Their professionalism and detailed knowledge was self evident. I would say that they have been the best agents I have dealt with for suggestions and putting a schedule in place very efficiently. I normally spend much time researching options, but I was comfortable in trusting EA which proved to be right decision.

I was very late in approaching EA to organise our trip. However, it was put together efficiently and we pretty much got what we wanted. Only when we were there did we fully appreciate how lucky we were to get what we wanted. Others had spent months organising their trip and EA put it together in a matter of days really.

The brochure and book was very good in laying out the options available and what could be achieved in the time available. The book is well written. Others we met who had read other guide books rated it the best.

I think you are doing a great job. Many thanks for your wonderful help." Read full review: 16 nights in Africa; 14 on a Namibia trip

"We really enjoyed our trip, and feel privilaged to have experienced the wilderness in Botswana. It was amazing to see the animals at such close proximatey.

A holiday that we will always remember." Read full review: 15 nights in Africa; 8 on a Botswana safari

"The balance of the itinerary was superb. We have done a number of safari holidays before, but none have been to this standard of care and attention.

It was difficult to believe that the entire schedule, with all the internal transfers, could work. It did, so our thanks to all concerned.

The standard of accommodation and variety of locations combined to give a brilliant holiday and experience.

Initially, we found the brochure difficult to interpret. This was resolved by telephone discussions on our actual requirements, after which we found it a good point of reference.

Every single query was dealt with promptly and efficiently." Read full review: 18 nights in Africa; 9 on a Tanzania safari

"The whole trip was a terrific experience only marred by minor things which could so easily have been avoided.

We only saw Etosha and Damaraland but this wet our appetites to see more of a marvellous country." Read full review: 17 nights in Africa; 10 on a Namibia trip

"What a strange scale - where is the excellent / good . Very satisfactory sounds very English - a massive understatement for what was a really good holiday.

Really appreciate your help in sorting out the itinerary and even getting the little details sorted such as marking up the map with where we were going to stay - thank you so much Judith & Stuart" Read full review: 13 nights in Africa; 9 on a Namibia trip

"I talked to various people" Read full review: 13 nights in Africa; 4 on a Botswana safari

"The trip was excellent. We thoroughly enjoyed it. We couldn't believe how much variety there was - the Namib desert, the Skeleton Coast, Damaraland, Etosha, Waterberg, Erongo. The lodges were all great, with personal service and a chance to chat to local people working in the lodges. We were very happy with the itinerary, although we wished we could have had more days in several places - but that is always the way - never enough time!

I wouldn't hesitate to go back and would definitely recommend your services. In fact Lloyd is thinking we should go back next year, so I may be in touch again next year!." Read full review: 25 nights in Africa; 17 on a Namibia trip

"The trip went almost without a hitch ( Roys restcamp was a bit of a hitch!) and every day brought a new small adventure." Read full review: 16 nights in Africa; 11 on a Namibia trip

"An absolutely brilliant trip, everything and more than I could have hoped for.

Expert Africa's Anna Devereux Baker was exceptionally helpful when flight times changed, the Post Office went on strike and I needed a flight upgrade arranged due to back problems." Read full review: 18 nights in Africa; 9 on a Zambia safari

"namibia is a great country , lots to see and with lovely people. standards are pretty high and services are reliable. as a place to go in africa it has to be one of the best overall in terms of sights ( and animals ) coupled with being very safe and easy .
highlights were of course etosha damaraland and the desert , but we were happy to visit swakopmund along the way , despite watching the rugby world cup final with 200 springbok fans !!

we had only limited time available , and 10 days was possibly a bit short for the travelling involved , and also because much of the accomodation is so good that the odd day of doing nothing would work well in the midst of taking in the sights.
we enjoyed it and would definitely go again - and recommend it to friends.

we do think you need to look at the car hire advice . accepting that the car chosen did the job without any problems as such ( and we saw a lot of people using similar cars ) , it would improve the trip to be in a bigger car or possibly a 4x4- as long as it is driven no quicker or differently. there is clearly a cost implication , but relative to the overall cost , this would be good value. on reflection , should have spent more time discussing this issue with Tracy beforehand .

the issue is really one of comfort and relaxation. we are experienced travellers who have driven in south america for example , and where you are so far from the next garage / farm / person , there is a sense of vulnerability - even if this is a little misplaced in reality. a more substantial vehicle would reduce this. also , the roads are variable - mostly good , but then very rutted for say 10 / 20 km. this makes the ride uncomfortable and also makes timings a little difficult. we found C roads were better than D , but not consistently so.

your experience is of course greater than mine , but my advice to friends will be to go down the suv or 4x4 route where driving more than 3 hours per day.

not to end on a negative note , however , we loved namibia and received excellent service from everyone - including of course Tracy." Read full review: 12 nights in Africa; 10 on a Namibia trip