Africa: Reviews from our travellers

"For the third year in a row, Expert Africa put together an excellent safari for us (previously we went under their guidance to Tanzania and to Namibia). We have nothing but praise for the genuine expertise the firm brings to the table and they have consistently matched our requirements and exceeded our expectations.

We really enjoyed our whole Botswana experience.

Suggestions for improvement:

None at present, thank you." Read full review: 14 nights in Africa; 12 on a Botswana safari

"We couldn't have asked for more from our trip.

We saw some amazing wildlife and caught some superb fish. We saw the Tsodilo Hils, a long held ambition, and the camps, particularly Lebala, are of a very high standard.

Many thanks to Lucy - particularly for putting us in the right place to see Wild Dogs. We would recommend Expert Africa to anyone." Read full review: 9 nights in Africa; 7 on a Botswana safari

"The trip was really really great. Tracy was really helpful whenever I phoned and asked for help, she was also always really pleasant and friendly and lovely!

However I do feel that you as a company could give more tips - i.e I asked about what shoes to wear and If i hadn't I would not have taken my walking shoes which I wore 90% of the time _ this is invaluable info. I also asked about hairdryers and washing - invaluable. It would also have been nice to have know how safe it is to pick up travellers or to know about areas to visit on the way. ON the way to MOwani there are loads of villargers on the side of the roads selling there wares, you could visit the Brandenberg mountains _ I feel that because you gave us the Brandt book you thought it was ok but we are such busy people we cannot read the whole book before we go.. a few tips would have been nice and would have made the difference.
I do not understand why we were put in Kulala Lodge as it really didn't fit our spec and we were really disappointed with Swakopmund, we did not feel safe and it was pretty awful really!

Whenever I asked for help and advice Tracy and Sabina in Tracy's absence was great but you could have just made all the difference by adding those bits to your notes for travellers - also bits like how much to tips your guides, how much to tip petrol attendants when they wash your windows or car park attendants etc.

WE did have a wonderful wonderful holiday though so great great thanks to Tracey for organising it all so well." Read full review: 17 nights in Africa; 15 on a Namibia trip

"Anna is wonderful and we have never been on a trip before where we have been so well looked after. An exceptional experience and we wouldn't hesitate to use Expert Africa and Anna again and to recommend the business to any of our friends. These comments were shared by another couple who were staying at Sausage Tree Camp with us and who were telling other people about your business. FIRST CLASS SERVICE !!!

The whole trip went like clock work and we were well looked after from the moment we left to the moment that we got back home.

A great experience that couldn't have gone better." Read full review: 15 nights in Africa; 14 on a Zambia safari

"The holiday lived up all our expectations of the desert and was enhanced by the animal sightings. Our experience was hugely added to by the efficiency of service but above all by the friendliness of everyone we met. What a joy to see smiling faces and genuine welcomes.

We were impressed by the high standard of accommodation and the care taken to made them fit into the landscape and the privacy afforded to each cabin.

We can't stop without a word about the singing and drumming. What a sound and enthusiasm from all the staff ( we wondered if we were going to get fed one night as no one seemed to want to stop.)

A magical holiday.

Suggestions for improvement:

We were very happy with the service you provided. Your company seems to have a good reputation in Namibia both with people we met and with accommodations we stayed in.
PS. Best wishes from Florencia to Sabina." Read full review: 15 nights in Africa; 12 on a Namibia trip

"The trip ran smoothly, all the bookings worked, the accommodation at the rest camps was of a higher standard than expected.

We would recommend this trip to other people.

However, don't let your credit card out of your sight as ours was cloned and money withdrawn. We are not sure where this happened but definitely not any of the places we stayed." Read full review: 16 nights in Africa; 13 on a Namibia trip

"This was our third trip with Expert Africa and it was wonderful. We were hugely impressed by the game density in South Luangwa NP. It was good to stay in the camps which are more isolated and consequently we saw virtually no traffic from other camps.

We are already thinking about our next trip . . .

Suggestions for improvement:

We would have liked to have brought gifts for Kawaza school and perhaps the Expert Africa team could bring this possibility to the attention of future travellers to Nkwali." Read full review: 13 nights in Africa; 11 on a Zambia safari

"A really excellent trip! One of the best organised trips we have done to Africa.

Particularly appreciated help through Lusaka airport and obtaining visa. All transfers went like clockwork and there was mimimum loss of holiday time in transferring from camp to camp.

Well done.

Suggestions for improvement:

No" Read full review: 15 nights in Africa; 14 on a Zambia safari

"Exceeded expectations, Zambia has a great future in ecotourism if it can secure investment and market itself.

Largely unspoiled and well populated with diverse game despite hunting its a great destination and more people should visit there rather than falling back on the old stalwarts all the time, Masai, Ngorongoro, Kruger Etosha etc.

Perhaps though most suitable for a third or subsequent African trip." Read full review: 17 nights in Africa; 8 on a Zambia safari

"This trip to Zambia was fantastic. My comments on the various lodges are all quite similar but that is simply because I had a great time at every lodge that I stayed at. The level of professionalism was very impressive, meals were always great, and I was impressed by every single guide that I met. I think that the guides in Zambia, as a whole, are the best in Africa. They always seemed to strike the perfect balance between pleasing the guests and not intruding on the wildlife. They always made sure not to upset or harass the wildlife.

Expert Africa was fantastic in helping put my itinerary together. Extremely knowledgeable and experienced, and very responsive to any questions that I had. This is the second trip I have taken with Expert Africa, and I would absolutely not hesitate to recommend them to anyone interested in visiting Africa. Thanks for everything!

Suggestions for improvement:

I always like to make constructive suggestions, but as an indication of how thoroughly satisfied I am with my trip, I have no suggestions on how to improve your trips or your service." Read full review: 17 nights in Africa; 15 on a Zambia safari