Africa: Reviews from our travellers

"Amazing trip. Fantastic scenery. Great locations and accommodations.

Be prepared for driving time as dirt roads limit speed able to drive. However minimal traffic.

Excellent trip." Read full review: 24 nights in Africa; 15 on a Namibia trip

"Overall we had a very nice trip. A few notes– we did not know about the birth certificate requirement and did not bring our son's. We had a rather traumatic entry in which they almost would not let us enter the country. I saw afterwards that it was a note in the paperwork packet but I think this is a detail that should be very specifically called out to guests in an email so no one else experiences this.

The eastern side of Etosha was much more abundant with wildlife than the western side this time. I think the first half of our trip was far more satisfactory as photographers than the second. The eastern side we had constant sighting as we did our self-drives and the waterholes were incredible, but the western side was so dry and barren that self-driving felt depressing at times (very different than our previous experiences in Namibia!). Many of the waterholes on the western side were dried up.

Please read my notes about the Safarihoek guiding experience - this was the one glaring negative about our trip and we felt rather disappointed in what felt like losing three days of photography chances.

Otherwise we had a wonderful experience. Maruska was incredible helpful and responsive as always and was able to adjust our dates for us when we wanted to change our flights." Read full review: 12 nights in Africa; 9 on a Namibia trip

"A great trip that was full of amazing sightings, lovely people and wonderful locations.

This trip was originally booked for 2020 but had to be moved due to Covid. It was actually rearranged a number of times with date changes, lodge availability and international flight bookings all having to be taken into account on each occasion.

Expert Africa handled all these efficiently and did their very best to put together an itinerary that worked for us. This was done whilst also handling changes from their other customers.

Many thanks for organising a memorable and enjoyable trip. L&S" Read full review: 23 nights in Africa; 19 on a Zambia safari

"Like many others, our trip to Namibia was originally booked in 2019 for June 2020, and was then postponed twice. After years of waiting and anticipating, it seemed unlikely that Namibia could live up to our expectations, but how wrong we were! We have run out of superlatives. It was mind-blowing & breath-taking & we have all come home bigger and better versions of ourselves than we were when we left.

If you are a family wondering whether your children will enjoy Namibia, whether the expense and the long drives and activities available will be worth it, don't hesitate a moment longer. For all of us, this was the most amazing experience of our lives. Our kids (aged 15, 12 and 8) have already asked if we can come back next year. They learned and grew so much, with incredible opportunities for learning each day and they met such warm, generous and interesting people who shared their knowledge with them and helped them fall in love with a country wildly different from their own.

Sabina was the most incredible help in organising, and reorganising our trip, with huge patience and kindness during such challenging times. Her resourcefulness made her something of a magician: pulling the right vehicle out of the hat when it seemed impossible; rearranging accommodation when I added a last minute stop; ready with last minute changes to the Covid regulations which we hadn't yet heard of. Thanks to her, we are now huge fans of Expert Africa and we wouldn't think of going anywhere else when we book our next trip.

Thank you Sabina, and thank you Namibia. You have won our hearts and our loyalty and we are deeply grateful to have met you.

Suggestions to help us improve our trips or our service:

There's not a single thing we can think of....please just keep doing what you do, with our gratitude for helping us fall in love with Africa, and with travel as a family." Read full review: 24 nights in Africa; 22 on a Namibia trip

"Already said how impressed and delighted we were that our flight cancellation was dealt with so well and all was rebooked “+2” overnight on the day of our intended departure. Way prior to that the guidance and advice in putting everything together took time and great patience which Maruska coped with admirably. This included rebooking from 2021 when Vicky broke her shoulder compromising our initial plans.

I do have two observations which are offered as a reasonably regular EA client. Using a specialist based in a very different time zone does add complexity at the planning stage. Small details requiring a quick answer can take 48 hours to turn around through no fault of anyones. My second comment is that the relative costs of different options are not visible at the planning stage. I did not ask Maruska to work to a budget nor indeed did I ask for these costs in order to make our choices of destinations and lodges and so it may be my responsibility here. I now understand (but may need to be corrected) that Shipwreck and HVC were more expensive than other choices we made and perhaps having price bands indicated when putting together a tailor made trip might be useful. Useful also to have this information when giving feed back to hold the more expensive options to a higher standard even if tou can not compare apples and oranges of course!" Read full review: 20 nights in Africa; 16 on a Namibia trip

"Fantastic.

Time taken by the guides to explain everything to the children was superb especially in the last 2 camps- they loved it.

Looking forward to taking grandchild number4 in 3years time if we don’t go back beforehand

Suggestions to help us improve our trips or our service:

Not really.

Although we booked our flights ourselves - can we particularly thank Lucy for her information and help re rebooking a flight when comair went into liquidation" Read full review: 13 nights in Africa; 8 on a Botswana safari

"This trip has been one of the best experiences of my life. It was utterly amazing. I loved it.

I'd like to thank Claire for her clear communication over the whole pandemic / delayed trips and for arranging such a superb trip. It was truly brilliant." Read full review: 10 nights in Africa; 10 on a Zambia safari

"A really great trip and a fantastic experience" Read full review: 12 nights in Africa; 9 on a Zambia safari

"This was a successful holiday that delivered some great experiences. All the arrangements for travelling and being met worked well.
The quality of the food and drink was excellent.

Wildlife is about birds as well as big cats - and there are many to be seen.

Camp staff and guides gave high standard of service and we were well looked after at all times. The people were invariably friendly and welcoming." Read full review: 12 nights in Africa; 10 on a Botswana safari

"This was the most amazing trip of our entire life (so far at least). It made us feel special from start to finish.

We almost teared up as we left some of the places. We can't thank Olivia and Jessica enough for helping us create such unforgettable memories.

We could not hope for a better honeymoon.

Suggestions to help us improve our trips or our service:

We really liked the wildlife survey but it could have been more comprehensive." Read full review: 14 nights in Africa; 9 on a Tanzania safari