Travel reviews by Mr & Mrs R from Cardigan
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
0
Excursions taken
0
My Aug 2011 trip
South Africa between 23 Aug 2011 and 9 Sep 2011
"One thing we must point out is that, yet again, we were left on arrival at Cape Town airport with no transfer. We rang African Travel Canvas to enquire and were told that they had forgotten us and then the member of staff rang off. Another call prompted a promise to send a car for us. This is the second time ATC have let us down and we feel you should chase them up on this point.
Gillian Cox arrived in the evening at Parker Cottage with gifts by way of compensation and was full of apolgies. However if it is your first trip and you arrive in a strange country with no contact it could be very upsetting. Arriving after a long flight the last thing you want to do is to have to organise your transfer which has been arranged and paid for in advance.
Suggestions to help us improve our trips or our service:
Not really - we have always been very satisfied with your serivce"
Gillian Cox arrived in the evening at Parker Cottage with gifts by way of compensation and was full of apolgies. However if it is your first trip and you arrive in a strange country with no contact it could be very upsetting. Arriving after a long flight the last thing you want to do is to have to organise your transfer which has been arranged and paid for in advance.
Suggestions to help us improve our trips or our service:
Not really - we have always been very satisfied with your serivce"
Arranged By Claire Scott
