Kigali Serena Hotel

1°57’23.3"S 30°3’45.8"E

89% (75 reviews)

Kigali Serena Hotel : Information from the owner

General information

Type: Hotel

No. of rooms: 148

Check-in time: 12:00 pm

Check-out time: 10:00 am

About this information

All the information on this page is supplied to us directly from the lodge owner and reflects their view, not ours.

For Expert Africa's view, see our own full report on Kigali Serena Hotel , which contains our own observations and views.

Last updated by Owner: 8 May 2024

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Facilities at Kigali Serena Hotel

Property facilities: 24-hour Security, Activity Desk, Bar, Battery Charging Facilities, Communal Dining, Disability Services, Eco Friendly, Gym, Internet Access (Complimentary), Meal on Request, Mobile Connectivity, Pool, Restaurant, Secure Parking, Spa, TV Room
Room facilities: Air Conditioning, Complimentary Wi-Fi, Disabled Rooms, Dressing Gowns, Electrical Outlets, En-Suite, Hair Dryer, Mini Bar, Pure Cotton Linen, Safe, Shower, Television
Activities on site: Fine Dining, Massages, Safaris
Nearby activities: Fine Dining, Game Drives, Gorilla Tracking, Historical Tours, Safaris
Languages: English

Room types at Kigali Serena Hotel

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Deluxe Room

Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.

Facilities include :

- 24-hour room service
- Air-conditioning
- Wi-Fi and in-room modem hook-up
- Direct-dial phone
- Voice-mail
- In-room flat-screen satellite TV
- Mini-bar
- Private safe
- Tea and coffee-making facilities
- Hair dryer
- Porter/concierge
- 24-hour on-call doctor
- Walk in shower and bathtub
- Working desk

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Executive Suite

Executive Suites (70 sq m) offer king-sized beds, a luxury bathroom with both tub and shower, an integrated work space and a separate sitting room.

Facilities include :

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Presidential Suite

The resplendent Presidential Suite (300 sq m) offers a king-sized bed, luxury en suite bathroom (with Jacuzzi, tub and shower), two en suite guest rooms, private office, private conference room, private dining room (and galley kitchen), elegant sitting room, reception area and private vestibule entrance.The suite is one of the finest examples of luxury accommodation in Kigali and throughout Rwanda.

Facilities include :

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Prime Room

Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.

Facilities include :

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Standard Room

Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.

Facilities include :

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Studio Suite

Studio Suites (40 sq m) offer king-sized beds, luxury bathroom with both tub and shower, and an integrated work space.

Facilities include :

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Superior Room

Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.

Facilities include :

Activities at Kigali Serena Hotel

Inema Art Center - at an additional cost

This collective of Rwandan creative artists showcases local works in contemporary African arts, crafts, music and dance. In addition to exhibiting paintings, sculptures and mixed media expressions, the center conducts programs, projects and initiatives designed to expand the creative arts in Rwanda.

Kigali Genocide Memorial - at an additional cost

Located ten minutes from the city centre, the Kigali Genocide Memorial offers guided tours of the exhibits and gardens commemorating the 1994 genocide against the Tutsi. Visitors can choose to be guided by one of the staff, many of whom are survivors of the genocide, or purchase the KGM digital guide, which provides an audiovisual tour.

Natural History Museum - at an additional cost

Known locally as “Kandt House,” this museum celebrates the work of Dr. Richard Kandt, a German physician and explorer who embarked on an exploration of Rwanda in 1897, searching for the source of the Nile River. A rich showcase of Rwanda’s natural treasures, the museum includes artifacts from Dr. Kandt’s expedition and also a ship that was sunk off the shores of Lake Kivu during the German troops’ surrender to the Belgian Army in World War I.

This museum is open every day from 8:00 a.m. to 6:00 p.m. On Umuganda [community work] Day, which is the last Saturday of every month, the museum opens at 12:00 a.m. On 7th April, all museums are closed.

Nyamirambo Women's Center (NWC) - at an additional cost

Established in 2007 by 18 women living in Nyamirambo, Kigali, the NWC examines Rwanda’s unfortunate history of violence, inequality and discrimination towards women. Today, the Center’s mission is to provide education and vocational training to disadvantaged women so that they can gain better opportunities for employment.