Reviews of trips to Windhoek

"We spent 16 days in Namibia in June - July 2017. We had chosen Namibia because the £/ rand exchange rate was attractive whereas other countries quoted holidays in US $s which made them more expensive. Also the country was a good and safe one for self-driving. I found the good, straight, empty roads a pleasure to drive on compared with UK. We stayed in 10 different locations during our trip and three places stood out so far as bird and animal sighting was concerned: Okauhuejo, Nkasa Lupala and Ndhovu. Why?

The Okaukuejo water-hole provides a magnificent arena from which to view birds and animals. The floodlit night viewing of two male rhinos fighting was something I never thought to see and will treasure for the rest of my life. In comparison some years ago I took two trips to Tanzania and they produced one distant viewing of a rhino. Sadly two have been killed in Etosha recently and one day there will be none. Okaukuejo Lodge itself is rightly very popular, big and busy. Checking in was slow as there were a number of people queuing ahead of me who thought they had reserved accommodation,but who discovered too late that their internet reservations had been ineffective. I was grateful to Wilderness Safaris that I had no such problems. The key is to posses a reservation number!

Nkasa Lupala on the River Kwando was interesting for the variety of birds and animals. It was here that we finally saw some lions. The night drives are also well worth doing. One night drive produced amongst other animals two civets; one wild cat, a porcupine and some spring hares. I was glad I hired hired a 4x4 because I was able to drive straight to this Lodge & this saved time, money and hassle. The route there is fairly well signed from Sangwali to Nkasa Lupala and takes about 35 minutes to drive. The lodge itself needed some TLC - not everything was working in our tent. Ndhovu has in Michael someone with the sharpest eyes on the River Kavango. We had three boat trips with him and each one was an adventure in to wild Africa. In addition the lodge is very efficiently run by Horst, Peter and Bola. It is within a 10 minute drive of the Mahango Game Park - the best place in this area to see birds and animals.

We also stayed at River Dance Lodge where the admirable owners have put huge amounts of effort in to the design and building of the lodge and also in to staff training. The results show. However the boatman on the river trip we took knew less about birds than myself and and the Mahango Game Reserve is just under an hour's drive from here. Ndhovu therefore offered better in my view. We spent one night at Taranga Safari Lodge on the way out of the Caprivi Strip. We would not stay there again - the sole attraction was the small bird viewing. Roy's Camp would have probably offered a more evenly spaced stopping place on the way back to Windhoek.

The Frans Indongo Lodge and Okonjima Camp are both very comfortable and well managed places and we admired the design of Frans Indongo in particular. However both these places have had animals imported and one has the sense that these are 'safari parks' rather than the real Africa. This may appeal to many but the slightly canned effect was not quite what we wanted.

At the start of the trip we had stayed at the Hilltop Guest House in Windhoek. This took some finding and I was grateful I had bought a map map of Windhoek to help us do this. Once we were there we were very well cared for and the owner gave us the good advice to dine at the Social. We had an excellent meal there.Also we were grateful we did not have to drive far that first day since we had not slept much on the overnight flight from London. We stocked up on lunch type food and water at the Eros Centre below the Guest House before leaving Windhoek next morning.

We were supposed to be met by Wilderness Tours on our arrival at Windhoek Airport but found no one. However we spotted a Wilderness lounge in Arrivals and someone inside. He proved to be a great help. We were able to buy a mobile chip from the MTC rep at the airport for £3 for 150 minutes. Expert Africa had arranged for us to hire a 4x4 from Bidvest. However without the help of Wilderness tours we would have struggled to take over the vehicle as the Bidvest man did not appear to know much about the vehicle. It was a very basic Ford 4x4. Nevertheless it served us well although its gear-box was a bit like stirring porridge. Also I forgot to ask the size of the fuel tanks and the hand-book surprisingly did not not reveal this information!

Later I reckoned it was about 100 liters and the fuel gauge appeared to report the combined usage rather than just the second tank! The return of the car posed no problems and Bidvest were happy to sign Expert Africa's form at the back of their hand-book.

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No comments - but many thanks for arranging an excellent trip with no problems! Quite an achievement." Read full review: 15 nights in Africa; 15 on a Namibia trip

"The trip overall was fabulous. Where we've written negative reviews of accommodation (e.g. Twyfelfontein) we were warned in advance that this was more basic accommodation. Only one we weren't aware of was the building work and poor food at Okaukuejo. Josh did a great job of creating our trip for us at short notice. The welcome team in Namibia airport were lovely and the trip went very smoothly." Read full review: 12 nights in Africa; 12 on a Namibia trip

"Expert Africa certainly raised the bar for others to follow. Our experience from start to finish has been completely excellent.

The personal knowledge in discussing schedules, planning where to go and where to stay were absolutely exceptional. Every last detail was considered and given our interests and budget,suggestions of what might work well were greatly appreciated. Everything felt as though it was personal attention to detail ( even down to the road map with our route clearly marked on it). Loved that we got a guide book written by one of the expert africa team!

Really exceptional - will recommend you to everyone i know who is considering Africa. Thanks so much.

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You were EXCEPTIONAL. Thanks so much for putting together a great trip for us." Read full review: 15 nights in Africa; 12 on a Namibia trip

"This was the trip of a lifetime. With our children, aged 20 & 19, we were looking for a holiday the whole family could enjoy and we certainly got it. Everything went off perfectly. The planning of the trip with Sabina and her advice was of the highest standard. Everything was exactly as described.

There were representatives to welcome us on arrival at Windhoek, there were no booking misunderstandings at any lodges, the transfer from Kasane in Botswana to Livingstone in Zambia went smoothly and lastly the transfer to Livingstone airport, all on time and according to plan. We dropped our car off in Kasane, were collected by safari vehicle and transferred to the river where we were taken across by boat into Zambia and collected on the other side with the driver helping us get through the 'interesting' Zambian border checkpoint (the Zambian officials were rude and unhelpful well below the standard in Botswana or Namibia).

The border official, despite having a water dispenser in her office, sent our driver back to the car to get her a bottle of water! Bearing in mind that we had driven about 4 hours from our last lodge in the Caprivi and arrived early, the logistics of this transfer was impressive. (Just for info there are trucks queuing at this crossing as they move between Zambia, Zimbabwe and Botswana for as far as the eye can see with it taking them on average 2 to 3 weeks to get across - per the local taxi driver - so I could imagine the transfer potentially going horribly wrong!).

Just a tip, when arriving in Botswana we needed to dip ALL our shoes (foot and mouth prevention) so make sure you have all shoes handy so you don't have to unpack suitcases at the border.

The design of the three week trip, balancing the length of drives, stop-overs and rest days while still trying to see as much as possible was brilliant and could not have been done without the expert advice of Sabina and her patience in the early days while she tried to understand what we wanted to get out of the holiday.

We travelled during June and July and the weather was fabulous. Warm sunny days and mostly cool nights. We certainly needed warm jackets for the evenings whereas during the day we needed shorts and t-shirts.

Tips that worked for us:
(1) in the U.K. we purchased a tracks4africa map of Namibia (£10) online and transferred it onto our Garmin SatNav which we took with us and this made navigating stress free.
(2) Covering our suitcases in bin bags to keep them dust free was essential as the canopy definitely was not dust proof.
(3) We purchased a cooler box locally and this allowed us to keep our picnic food fresh and drinks cool for the long drives. You can buy ice for the cooler box at any service station;
(4) an upgrade to a 4x4 gave us extra flexibility and comfort on long drives.

We were surprised at how expensive most of the lodges were so this was, for us, a particularly expensive holiday but in the end worth every penny.

I would not hesitate to recommend Expert Africa and would use them again." Read full review: 19 nights in Africa; 17 on a Namibia trip

"Totally loved the whole experience and can't wait to go back. For my taste I would say that there was a huge amount of time spent in the vehicle, and even with two drivers I would have ideally liked larger gaps between days of driving (though of course the whole country is magical to look at). Having suggested the itinerary myself its not really a comment on Expert Africa's advice, but maybe that could have been stressed even more than it was?" Read full review: 23 nights in Africa; 18 on a Namibia trip

"We had a fabulous holiday full of fun and adventures. The trip was made so perfect by the people looking after us.

When we lost documents Expert Africa and the staff at Lianshula showed amazingly professionalism.

A true test of a good business is how they deal with their clients in a crisis. From our experience any one travelling with Expert Africa can be assured of a great holiday and if any incident / accident occurs they have the knowledge and contacts to turn a crisis into a great story. The perfect company with which to have " safe adventures " 🤗" Read full review: 17 nights in Africa; 17 on a Namibia trip

"We have done a fair bit of travelling and do not often return to the same place as there is still so much more to see. However, Namibia is an exception, this being our third trip.
It has everything, beautiful scenery, wildlife, friendly people. The roads are quiet and tourism is still relatively low key. It also feels so much safer than some other African countries.
With Expert Africa our trip was well organised and everything went seamlessly. We would use this company again." Read full review: 20 nights in Africa; 10 on a Namibia trip

"Our Namibia holiday was perfect in every way.

Based upon the service we experienced from Expert Africa, the help and support from Tom, our representative, the exceptionally detailed website, chock full of very detailed feedback and information, and the arrangements which went without any hitch, made this holiday one of the very best we have ever experienced.

I don't think there is much more we can add - other than we look forward to our next holiday in Africa with Expert Africa and indeed our next return to Namibia." Read full review: 19 nights in Africa; 19 on a Namibia trip

"Driving the first part to Sossusvlei and Damaraland over some very poor roads is not for the faint hearted. Getting a puncture in Damaraland, well out of phone contact, made us realise the risks involved. However the scenery, animals and birds were so spectacular that it made the risks worth taking and the accommodation & food provided was of an excellent standard." Read full review: 12 nights in Africa; 12 on a Namibia trip

"Really enjoyable, memorable holiday.

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Continue to listen to your customers and react to their comments!" Read full review: 16 nights in Africa; 14 on a Namibia trip