Travel reviews by Ava from NYC

"Absolutely stunning property with unobtrusive but attentive service. The common areas and villas were impeccably appointed. Entering the property took our collective breath away. We ate, drank, lounged in the pools all day, and practiced the art of 'pole pole' or slowing down from our busy lives. They provided kayaks which we took into the ocean when the tide was in. The beach is mostly a coral reef (?) so not too swimmable, but is nonetheless lovely with crystal clear turquoise waters and powder white sand. It's also practically private when the tide is in; we had it entirely to ourselves when kayaking. I loved that each meal was set up in a different location and that the menus changed every day. Their in-house masseuse is brilliant - I had the best massage of my life here!

The food taste ranged from OK to great. There were some minor communication issues (such as their brochure listing that you were invited into their kitchen and that the chef would recommend off-menu dishes for you) - but when we asked about this, the staff and chef looked really confused. However, communication improved a lot when we started using their WhatsApp number to ask questions and place orders, so maybe it was just a language issue. We were also able to request a specific off-menu item on the second day and they made it for us.

Overall a wonderful, memorable, relaxing and bespoke experience at one of the most gorgeous properties I've ever seen. Would highly, highly recommend."

"Hands down the most special holiday of my life and the finest property I've ever had the joy of staying at. Every aspect of our stay at Klein's was absolutely perfect. The lodge itself is spectacular, situated atop a hill with sweeping views of the concession. It is intimate, beautifully appointed and ultra luxurious.

However, it was the warmth and competency of the staff and service that took the experience to a whole other level. Our guide and tracker Karipoi and Lebo spent hours every day, sometimes 10-12 hours a day, driving us around the Serengeti and letting us in on the secrets of the savanna. They had SO much knowledge on animals and birds and were excellent at spotting elusive wildlife (leopard! lion cubs!). At the start of the trip they asked about our individual animal sighting preferences and customized each drive to try and track down what we hoped to see, always with a smile on their faces. Karipoi also regaled us with wonderful stories from his tracking career over drinks by the fireplace in the 'living room'.

Our butler Reuben was so kind and gentle and adept at anticipating our every need. He was especially attentive to the preferences of my two nieces and they grew to adore him. He also organized the most wonderful surprise bonfire sundowner on our last day complete with a traditional Masaai performance. Elias the chef cooked up incredible meals every day - we were surprised by the variety and freshness of every single dish given how remote the lodge is. His Tanga prawns, pork chops, and beef onion kebabs were a highlight, as was the feast he packed for us for picnicking on the banks of the Mara river. The little lunch bags he packed for us on the day of our departure was a pleasant little surprise. Our Masaai warrior nighttime escorts were so lovely. And of course the manager Ivan who brought it all together by overseeing such a stellar group of staff and telling us some great stories! I honestly cannot think of a single misstep in the service from start to finish. It was perfect.

The hospitality at Klein's far exceeded our wildest expectations. It is truly the jewel of the remote northern Serengeti. I will carry the memories of this place and this trip with me forever. I cannot wait to return to Klein's Camp and to Africa to explore other &Beyond properties. Bravo Klein's and keep up the excellent work!"